09/09/2026
A big thank you to one of our recent franchise feasibility study clients for taking the time to share this lovely feedback about working with our consultant, Rob Hall.
A franchise feasibility study isn’t about telling every business that franchising is the answer.
It’s about taking an honest look at the business, exploring the opportunities and challenges, and helping the owner decide whether franchising is actually the right route for them.
In this case, the conclusion was not to franchise – and that’s absolutely fine. Our role is to provide honest, balanced advice, even when the answer isn’t the one a business owner might initially expect.
Full review:
"Working with Rob was an absolute pleasure from start to finish. He's incredibly down to earth, takes the time to really listen, and brings a huge amount of knowledge and experience without ever making things feel overwhelming. Throughout the process, Rob was patient, accommodating, and always happy to talk through the different options available to us. We genuinely enjoyed our conversations with him – he took the time to understand our business, answer our questions honestly, and help us explore what franchising could look like for us. Although we ultimately decided not to take our business down the franchising route, we never once felt under any pressure. Rob's advice was balanced, thoughtful, and always centred around what was best for our business. He's not only an expert in his field but also a genuinely lovely person to work with. We wouldn't hesitate to recommend Rob to anyone considering franchising or simply looking for honest, knowledgeable advice."
