https://www.5tel.co.uk/contact-us/

5Tel, 33 greenfield Road, Lowestoft (2026)

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Card Machines
Card Machines for your business
“We have got a Card Machines that’s right for your business. Ingenico Card Payment Terminal are reliable, user friendly and accept all types of Debit or Credit Card.”

“5Tel provides a range of Smart Card Terminals which are modern, quick, robust and reliable. Certainly our card machines are easy to use and can accept all types of bank cards, Visa, Mastercard, Maestro and American Express. Plus, our card machines are all set up with up-to-date PCI DSS security. To Clarify, data protection is provided for both you and your customers; how’s that for piece of mind.”

Also Payment Machines enable contactless payments and Chip & PIN technology.

Above all, AND Simple and affordable pricing plans are available. Most importantly, you can have funds reach you next day!

Lady holding Card Machines
Find a Card Payment Terminal solution that’s perfect for your business
Whether you accept payments at your sales counter, around the premises or on the go, we certainly have a terminal for you. So, Get in touch today and speak with one of our card machine savvy staff who are happy to help.

Countertop Ingenico Card Payment Machines
Countertop Card Machines
Our smart countertop Ingenico Card machines are designed for efficiency, offering a unique payment experience. If your customers pay at the till, this type of card machine is ideal for your business. In addition Card Machine is fast, reliable, secure and it will help you reduce queues at the counter, letting you focus on providing high quality service to your customers!

Designed for merchants - Easy to Set up.
Brand promotion with colour graphic display.
All Contactless Payments accepted
Includes high-speed communication with dial backup.
Easy to read colour screen and integrated printer.
Supports retail and restaurants.
Portable Card Machines
It is very important that you have the right card payment terminal. A portable card machine allows you to accept payments wherever your customer may be in your store, creating a direct and seamless payment option for your customer. It’s a great, professional way of bringing valuable sales to your business. That is to say these terminals are perfect for bars, restaurants, hotels and many other businesses. Simple, easy and efficient payment transactions for both you and your customers.

High security with all payments options.
Pocket sized- Designed for portability.
Reduced reciept printing time.
Set up to accept Contactless Payments.
Provides extended battery life
WiFi or Bluetooth connectivity- Enhanced network quality service.
Also, Includes tip adjustment and reporting for restaurants and retail.

Mobile Card Machines
Mobile Card machines allows you to use a GPRS network that works from a signal in the same way a mobile phone does. So you can accept card payments anywhere in the UK. This machine works wherever a Mobile GPRS signal can be accessed. It’s ideal for traders who are out, about and all over for their business; Processing transactions easily and efficiently on the go. Therefore this type of terminal is amazing for trade show events or when you have business meetings so you can make a sale on the spot. Importantly, wherever you are in the UK! Bring mobile payments to your point of sales.

All payment options- Faster printed receipts.
GPRS Connectivity- Customer efficiency.
Faster payments to your bank account.
Outstanding battery life- delivers several days of use.
Contactless Card Payments enabled.

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Mail Order Telephone Order (MOTO)
Mail Order Telephone Order (MOTO) is a web based payment system that is placed over the internet. It works exactly like a card machine, and can be accessed via a PC, smart phone, tablet or any device with an internet connection.

5Tel Virtual Card Machine provides you with a quick and easy way to take Debit and Credit card payments over the phone, by fax or mail order.

Very simple and easy to set up, all you need is a merchant account to get started.

MOTO systems are a perfectly simple method for when your customer’s are not physically able to come in to your shop (CNP, cardholder not present). Therefore, MOTO has become one of the most convenient ways for customers and business owners to feel satisfied and secure when buying and selling products over the phone and internet. It provides customers with flexibility by making payments from their own homes. It also saves time meaning there is less queues for business owners.

It is very easy to get started and grow your business using Mail Order Telephone Order systems for card payments.

A great option for any sized business, a small business may benefit too from accepting card payments at home, office or anywhere there is an internet connection.

Benefits of MOTO:
Accept payments over the telephone
Simple to use system
Use with your smart phone or tablet
Real time reporting and monitoring
Ideal for any business
EMV (Euro pay, MasterCard and VISA) approved
PCI (Payment Card Industry) approved
Faster payment method
Customers making payments with ease
High security
Convenient for anyone with internet connection
Request a quote today or Connect with one of our Card Payment Experts: 0333-335-2020

13/05/2022

E Commerce Payment Solutions
If you have a website and are interested in accepting card payments online, 5Tel have everything you need to set you up for processing payments through your online store. You don’t have to understand all the ins and outs of E Commerce payment solutions, you can get started straight away; even when your website is in its development stage; All you need to do is contact us and we will help you get set up.

However, if you do want to know a little more in depth about E Commerce payment solutions and how it all works you can read on below…

An online store works in a similar way to traditional retail store by providing safe and secure payment options to your customers. Basically, E Commerce payment solutions are like having a card machine tucked into your website; it’s card payment processing for your website/webstore.

E Commerce payment solution is the part that goes on between your online store and the payment processor that receives the payment from your customer. Put simply, what happens is that once a customer enters their payment details on to your site, the payment gateway takes care of sending the information securely to the payment processor. All of this happens behind the scenes when a payment transaction takes place on your site, it does this by sending information between your website and the payment processor, and then returning the transaction information back to your website. This is the nitty gritty that allows E Commerce stores to function.

It’s important to know that, like merchants who have card machines for processing payments within their stores in the ‘real world’, all E Commerce sellers need a merchant account to be able to accept payments for their goods and/or services through their online shop on the internet.

If you still have any questions at all, please feel free to contact us and we’ll be happy to explain further and answer any queries you may have!

Benefits of eCommerce Payments
All Types of Bank Cards can be used
Compatible with major online shopping carts
User Friendly with high security
Customer satisfaction approved
Accepts differnet types of global currenies
UK Technical support team available 24/7 365 days
We are PCI & DSS Compliant
E Commerce payment solutions
Request a quote today or Connect with one of our Card Payment Experts: 0333-335-2020

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Short Term Card Machine Rental
Short Term Card Machine Rentals
Sometimes you need to take your business elsewhere for a short period of time, to a show or an event. If you need to take debit and credit card payments from customers at these temporary events or your trade is seasonal, you can rent one of our 5tel Short Term Card Machine.

If your business already accepts card payments and you’re familiar with debit and credit card machines, our credit card machine rental is ideal for keeping your business going while away from your fixed address.

Hire For Special Events
Even if you don’t have an established business, many people still need to provide different ways for their customers to pay for goods and services; That’s why this service is ideal for festivals and other music events, exhibitions, auctions and farmers’ markets.

Our service gives you the option of allowing your customers to pay with a card without you having to commit to a long term contract. You can hire a card machine from 4 months up to 6 months, if you’re setting up a short term retail business (also known as a “pop-up shop”).

This type of deal is also useful for peak seasonal periods on demand, such as Christmas and Easter.

If you experience busy trading hours at various points of the year and you need a way to reduce those long queues. Short term credit card machine rental offers a great way to keep your business running efficiently and with less stress.

Please find more details about our card machine options on our website or contact us directly to get a quote instantly.

Request a quote today or Connect with one of our friendly staff on: 0333-335-2020

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Ethernet Circuits (Leased Lines)
Dedicated internet access with guaranteed speed and SLA’s
A leased line is a private Ethernet connection which provides the highest level of performance. Unlike with broadband, bandwidth is not shared with anyone else, so speeds are guaranteed.

Business Ethernet from 5Tel provides dedicated, uncontended data circuits with industry leading SLAs backed by service credits. Suitable for businesses looking for the most reliable, high performance circuit needed for business voice, video and data applications.

Get the most out of your investment in Ethernet and use for applications other that just web browsing and email. 5Tel will design a converged solution for your business allowing you to use your Ethernet circuit for voice telephone calls using SIP trunks, connect to remote sites and workers, or access cloud services.

Highly Secure Connectivity and No Down Time
High availability, low latency private circuits
Perfect to connect two sites
Available using copper or fibre Ethernet
UK based support services and technical support
Highly secure
Robust SLA’s
Future Proof
Unlimited Data
Request a quote today or Connect with one of our Card Payment Experts: 0333-335-2020

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Hosted PBX and VOIP
Your business is unique, so we’ll create a solution totally tailored to your needs.

Free Polycom VVX410 HD Colour Screen HANDSET.
1)Free calls to UK Landlines and
Mobiles.
2) Ideal For Home and Flexible
Working
3) Advance Call Features
4) Music on Hold
5) Call Waiting/Call Park
6) Auto Attendant
7) Call Twinning/Call Forwarding
8) Any UK Landline Number

Free Business Telecom Audit
5Tel Solutions offer a free business telecoms audit and review to help find the best telecommunication solution that could benefit your company.

Telephone Systems, we Supply, Install and Maintain
A reliable business telephone system is essential for running a business, so whether you are continuing to operate on older technology or are making the leap to VOIP we will be able to supply you with assistance from some of the leading names in telephony and communications worldwide.
We’re proud to be an authorised reseller for the UK and International market leaders in phone systems: Cisco, Yealink and Polycom.
We’re of course also keen to continue offering the excellent solutions of whom are keenly focused on communications and who provide incredible voice networking solutions to contact centers and smaller offices alike.
We are also partnered with world leaders – meaning that there is a world of choice for your telephony, should you wish to revamp your current business communications.

Why 5Tel?
Best pricing – Generous monthly call bundles
Best portal – Comprehensive administrative portal to help customers stay in control
Best handset – Our standard device provides HD communications and unified collaboration
Best quality of service – Delivering a market-leading customer experience based on a reliable robust platform designed in partnership with BT Wholesale and great customer service
Best terms – There is no catch! Just a flexible set of contract terms to suit each customer’s business
Best reputation – Over 60.000 UK businesses trust for their IT and communication solutions
Peace of mind
To keep your business running smoothly in the event of a disaster, simply log in remotely to manage and divert calls from the office to employees’ mobiles or landlines, so your business can continue to run as smoothly as possible.

Never miss a call again
Make your business more efficient and productive. Allocate one single number to users which can be used across all devices. So, whether you’re in the office or on the move, you can take calls on your desk phone, mobile, tablet or PC. Plus as an additional feature you can have missed calls and voice messages sent to your email inbox.

Reduced Costs
No expensive on-site equipment is required meaning no costly maintenance, servicing or upgrades. It’s future-proof, allowing you to add or remove users as your business changes, without the expense or inconvenience of an on-site engineer

Request a quote today or Connect with one of our Card Payment Experts: 0333-335-2020

13/05/2022

Broadband & Phone Packages To Suit Your Business
Broadband & Phone Packages are business essentials, whether you’re a brand new start ups or a growing enterprise. Our flexible, affordable and reliable packages offer all you need to stay connected and competitive.

You can enjoy a range of contract options, call plans and line features, all with an inclusive router. We also provide 24/7 UK-based support as standard and have rigorous safeguards in place for your peace of mind.

That’s just how we do business. Call now for quick and simple installations to our services. We’ll handle everything for you.

View Packages
Essential Package
Simple and powerful business broadband that’s cost effective with no compromise on quality.

Totally unlimited broadband up to 24 Mbps, and by totally unlimited, we mean TOTALLY UNLIMITED! No hidden costs or caveats!

Laptop- Broadband & Phone Packages
£29.99 a month
Includes Line rental(excl VAT )

19.99 p&p applies

No connection fee

24 months contract

Buy now and save up to £298 vs BT For Broadband & Phone Packages
With totally unlimited broadband, we will never slow you down.
Only pay for the calls you make.
Static IP address available.
Wireless router included as standard.
Free new line installation, if needed.
7 day UK business support
Up to 24 Mbps downstream.
Boost Essential Package with

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The 5Tel helpdesk operates 7 days a week
You can contact the helpdesk on 0333 335 2020

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5TEL Solutions for Payment Processing & Telecommunication
5Tel provides payment processing solutions for every type of business industry. We help you grow your business and boost your profits by making the payments quick, easy, secure and affordable. We bring a range of card machines and online payment gateways to suit your unique business needs. Compared to other card machine processors, 5Tel offers a solution that is too good to refuse.

As standard we provide you with a card machine that features all the latest technology. At 5Tel we aim to give you complete customer satisfaction by providing 24/7 customer service, complete guidance & training, advance technology, and affordable pricing for every business owner. We are proud to state that 5tel our acquiring bank are PCI DSS compliant.

5Tel

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