23/10/2026
π£ WE'RE RECRUITING | BROKER SUPPORT | MANCHESTER π£
π Manchester | 6-Month Fixed-Term Contract | Specialist Lending
Are you confident handling broker enquiries, navigating lending criteria and delivering excellent service in a fast-paced environment? ππ¦
We're recruiting on behalf of our client, an established specialist lender, for a Broker Support professional to join their Manchester-based team on a 6-month fixed-term contract.
This is a busy, telephone-focused position where you'll play an important role in supporting brokers, internal sales teams and external distribution partners, ensuring queries are resolved efficiently and the right lending outcomes are achieved.
π Your responsibilities will include:
πΉ Acting as a key point of contact for broker enquiries via telephone and webchat
πΉ Reviewing lending scenarios and providing guidance on policy and criteria
πΉ Assessing cases and delivering timely, commercially focused decisions
πΉ Supporting brokers with lending systems, processes and applications
πΉ Developing positive relationships with internal and external stakeholders
πΉ Recognising recurring queries and identifying opportunities for improvement
πΉ Contributing to improvements across lending processes and service delivery
π‘ What we're looking for:
βοΈ Experience within mortgage lending, broker support or financial services
βοΈ Excellent communication and relationship-building skills
βοΈ Confidence managing high volumes of calls and enquiries
βοΈ Strong attention to detail and problem-solving abilities
βοΈ A proactive approach and the ability to thrive in a busy environment
If you enjoy being the go-to person for broker queries and have a passion for delivering great service, this could be your next opportunity! π
π Interested? Apply today: https://vist.ly/5pndy