Steve Maybury - Konsileo

22/04/2025

Urgent Action Required: BT Redcare Announces Closure
Commercial building owners and residents with BT Redcare will need to find an alternative as the signaling system will be closed as of 1st August 2025.

What is BT Redcare?
British Telecom (BT) have a division called Redcare which provides alarm systems for homes and businesses across the UK. Redcare is one of the most popular alarm systems in both residential and commercial properties, with over 100,000 buildings relying on it. It operates through an analogue BT phone line, sending alerts to the owners and/or police if the alarm is triggered.

The discontinuation is part of the phase-out of the Public Switched Telephone Network to a fully digital network. BT Redcare have a portfolio of products including Redcare Essential, Advanced, and Advanced Extra, whose services will also be discontinued from 1st August. Once it is switched off, you will no longer receive notifications from your alarm.



What does this mean for my insurance?
Those with the systems are advised to find another solution, especially commercial clients whose insurance requires an alarm system in place.

Alarm standards in the UK have introduced single path (SP) and dual path (DP) categories of Alarm Transmission System (ATS). A similar product to Redcare Classic would be an ATS within the same Dual Path category, in this case a DP3. Many insurers will accept an ATS that meets the latest adopted version of BS EN 50136 and performs at DP3.

It is therefore important to ensure that the new system meets or exceeds equivalent standards and is installed by a company regulated by the National Security Inspectorate (NSI) or the Security Systems and Alarms Inspection Board (SSAIB). Your insurer will also require evidence of a maintenance contract if a claim arises.

Those in the industry expect product shortages and installation delays as the August deadline approaches as suppliers may struggle to meet the like-for-like demand, so make sure to anticipate the demand and sort an alternate early.



How can Konsileo help with the BT Redcare closure?
Our brokers have decades of risk management experience and are perfectly positioned to provide advice on such matters. We know what the requirements are and what the jargon means, leaving you to focus on running your business.

Speak to one of our specialist brokers for the best advice on the next steps.

26/03/2025

The Importance of Online Retailer Insurance
In today’s digital age, the rise of online retailer businesses has transformed the way we shop. With the convenience of purchasing products at the click of a button, the e-commerce industry continues to flourish. However, with great opportunities come great risks, and online retailers are not immune to the challenges that come their way. One way to mitigate these risks and protect your business is through online retailer insurance.

Online Retailer Insurance provides vital protection if you sell any products or goods online. Safeguard your business with Konsileo Insurance.

26/03/2025

Understanding the need for Manufacturing Business Insurance
At Konsileo, we understand that securing the correct insurance for your manufacturing business is vital. Manufacturers can face numerous challenges, ranging from supply chain disruptions to equipment breakdowns, so it is imperative that your insurance policy both protects and mitigates any potential risks and interruptions to your business.

Manufacturing business insurance safeguards businesses against risks in the production process, covering equipment breakdowns and more.

26/03/2025

Invaluable and Nuanced Advice - Client Testimonial
Ricketts Financial Planning, based in the Wirral, offer a range of financial advice to individual and corporate clients across the UK from mortgages and pension planning to business and life insurance.

When it comes to Financial Planning, Ricketts Financial Planning have it covered. But when it comes to insurance, they go to Konsileo.

26/03/2025

Urgent Action Required: BT Redcare Announces Closure
Commercial building owners and residents with BT Redcare will need to find an alternative as the signaling system will be closed as of 1st August 2025.

BT Redcare announces closure of the service in August 2025. The discontinuation is part of the Switched Network to a fully digital network.

26/03/2025

It's Official: We're Commercial Lines Broker of the Year!
On the 10th of October, the annual Insurance Age UK Broker Awards were held. The ceremony looks to recognise the talent that the insurance industry holds and celebrate the achievements of professionals across roles. We were honoured to be nominated for Commercial Lines Broker of the Year and were thrilled by the prospect of adding this accolade alongside our four Best Insurance Employer awards.

We won Insurance Age's Commercial Lines Broker of the Year! Nearly ten years on from Konsileo's creation, we look back at how far we've come.

26/03/2025

Konsileo raise £8 million to accelerate expansion across the UK
Chartered commercial broker Konsileo has completed a £8 million fundraise to accelerate its expansion across the UK.

Konsileo specialises in mid-market advised sales for small, medium and mid-corporate businesses from construction and logistics firms, to farms to recycling plants.

Chartered Insurance Broker, Konsileo raises £8 million to fuel further growth to accelerate expansion across the UK.