04/08/2021
We are a family-run broker offering comprehensive insurance, delivered with care, attention and simplicity.
Founded in 1968, we have established ourselves as a small but mighty broker in the Essex area and beyond.
We are proud of our independence and form genuine relationships with our clients.
We have a fantastic opportunity for a Commercial Insurance Team Leader in our office in South Ockendon, Essex. We require the successful candidate to work within a team of Account Handlers and Account Executives, with the management of all combined insurance queries. This is the perfect role for an individual with great people skills, a strong background in commercial insurance having worked as a team leader, and looking to join an established, market leading insurance broker.
What can you expect?
· An opportunity to join an established and client focused broking team.
· To work on a variety of complex commercial insurance policies.
· A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment.
· To build and maintain an excellent rapport with our clients, providers and colleagues across the group.
What you will be rewarded with?
· We offer competitive salaries and comprehensive benefits.
We will rely on you to:
You will be responsible for servicing an allocated selection of larger and more complex accounts. You will have staff responsibility and liaise with the HR team on employment relation issues, look after/work with a team of staff including absence management, conducting 1-2-1’s, encourage team members and identify areas of new training or skill checks. You will also be involved in the hiring processes and new team member training.
Produce and maintain accurate and complete documentation in a compliant manner.
Build and maintain an excellent rapport with our clients, providers and colleagues across the group.
Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
Maintains a detailed understanding of changing market conditions, understand and adhere to all compliance, professional and transparency standards to better serve clients.
What you need to have:
· In-depth commercial insurance and market knowledge.
· Enjoy working within a culture of continuous improvement, from both an individual and team focus.
· Ambitious nature and a keen contributor within a team environment.
· Articulate with strong client facing and stakeholder management abilities.
What makes you stand out:
· Team leader experience
· Commercial insurance knowledge
· Broker/Client Experience
To apply, please email your CV to [email protected].