Mapa Research

Mapa Research Competitor analysis for digital banking customer experience Mapa provides digital banking research and consultancy.

We monitor competitor developments across financial services, support business cases and online strategies, and identify areas for improvement relative to the market. We hold hundreds of live bank accounts, meaning we can share insights from behind the point of login... and give you the full picture of the digital banking customer experience.

What's next in Open Banking? We share our thoughts on the future of digital banking in the last part of our latest webin...
13/03/2018

What's next in Open Banking? We share our thoughts on the future of digital banking in the last part of our latest webinar. http://bit.ly/2HtZioO

What do you need to create a successful aggregation platform? Watch our latest webinar to find out! http://bit.ly/2Daln9...
08/03/2018

What do you need to create a successful aggregation platform? Watch our latest webinar to find out! http://bit.ly/2Daln9o

Have a great time tonight and we look forward to seeing you in 2018!
31/12/2017

Have a great time tonight and we look forward to seeing you in 2018!

10 Things banks should be Doing in 2018. Download a free sample of our latest report! http://bit.ly/2j4HLJJ
15/12/2017

10 Things banks should be Doing in 2018. Download a free sample of our latest report! http://bit.ly/2j4HLJJ

With strong brand equity, scale and a universal service proposition, incumbents have a notable head start on challengers...
12/12/2017

With strong brand equity, scale and a universal service proposition, incumbents have a notable head start on challengers, in an Open Banking marketplace...

Incumbents and challengers are preparing for PSD2 to come into effect next year. But, who will win the Open Banking race?

Payment functionality is increasingly being integrated into wearable tech. With the right strategy, could it end up driv...
12/10/2017

Payment functionality is increasingly being integrated into wearable tech. With the right strategy, could it end up driving overall adoption of wearable devices?

Digital payments are increasingly being integrated into wearable technology devices. Could this help boots adoption rates?

What does the new iPhone X mean for mobile banking? (Or will nobody actually buy it...?)
27/09/2017

What does the new iPhone X mean for mobile banking? (Or will nobody actually buy it...?)

What is next for mobile banking now that Apple has launched the iPhone X? Are there opportunities for banks to innovate with UX and security?

Why do banks find it so hard to sell products to existing customers through digital channels?
18/09/2017

Why do banks find it so hard to sell products to existing customers through digital channels?

Despite the popularity of digital channels for completing banking tasks, most providers are missing the cross-selling opportunity online

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