FinTech Insights

FinTech Insights FinTech Insights is the AI-powered competitive analysis platform for banks, credit unions and fintechs. Build a bulletproof digital strategy.

By analyzing the digital banking offerings from banks, CUs, and fintechs, FinTech Insights allows users to innovate faster & speed up product releases. AI-powered competitive analysis for tomorrow's digital banking leaders. Launch market-beating features faster.

28/05/2026

📍 June 14–17 | Cleveland, Ohio

Credit union conversations are heading to Cleveland this June and we can't wait to be there! 🚀🏦

FinTech Insights is proud to be sponsoring the Strategic Growth Conference 2026 by America's Credit Unions, where credit unions meet to explore growth strategies, navigate digital transformation, and unlock future-focused innovation.

We’re looking forward to connecting with credit union leaders to talk data-driven benchmarking and sharp market intelligence that can help:

📊 Benchmark against competitors
🔍 Spot gaps and opportunities faster
🤝 Build stronger member journeys

If you’re heading to Cleveland, let’s make time to connect. 👉 Secure a spot to connect with our team on-site here https://urls.fintechinsights.io/4u1jBkw

27/05/2026

🙌 Welcome, OnPoint Community Credit Union to FinTech Insights!

OnPoint Community Credit Union has built a strong reputation around community-focused banking, seamlessly combining personalized member experiences with modern digital services to support individuals, families, and businesses. 🏛️💡

We’re incredibly excited to support their team with data-driven insights to help them benchmark digital experiences, uncover competitive opportunities, and continue enhancing member engagement. 📊🚀

Welcome to the FinTech Insights family! 🎊✨

📱 Are banking apps customizable enough?As digital banking evolves, experience matters just as much as functionality and ...
26/05/2026

📱 Are banking apps customizable enough?

As digital banking evolves, experience matters just as much as functionality and customization is a big differentiator.

Banks and credit unions already understand their users better than most platforms ever will 🏦✨But that understanding doesn’t always translate into the app experience.

Right now, customization varies widely across the market. Some apps offer flexibility, while others barely scratch the surface. ⚙️🏛️

True personalization delivers:
👀 smoother day-to-day use
♿ better accessibility
💡 more intuitive journeys
🤝 stronger engagement

In a crowded digital space, personalization is becoming a real advantage 🚀

🛡️ Fraud prevention in digital banking is entering a new phase.As fraud tactics evolve from AI deepfakes to synthetic id...
21/05/2026

🛡️ Fraud prevention in digital banking is entering a new phase.

As fraud tactics evolve from AI deepfakes to synthetic identities, FinTech Insights data shows that banks are increasingly relying on biometric authentication, now the dominant form of login security at 96.82%. 🔐

But beyond this foundational layer, adoption drops sharply.

Capabilities like merchant scam detection, incoming call verification, and disposable virtual cards are still rarely implemented across most markets.

This creates a clear gap between baseline security and truly proactive fraud prevention. 📊

Read the full breakdown and findings here 👉 https://urls.fintechinsights.io/3PsS5OE

🤖 AI in banking was evolving long before ChatGPT.Our new “Did You Know?” series explores the innovations that shaped mod...
20/05/2026

🤖 AI in banking was evolving long before ChatGPT.

Our new “Did You Know?” series explores the innovations that shaped modern digital banking… starting with Bank of America's Erica. 👇

Years before the current generative-AI wave, conversational banking tools were already being used to:
✔ Improve support experiences
✔ Reduce friction for customers
✔ Deliver faster assistance at scale

Erica became one of the first major examples of AI integrating into day-to-day banking journeys, helping normalise AI-powered financial interactions for millions of users.

And this is only the beginning. 👀

📩 Curious where AI in banking is heading next? Book a demo here 👉 https://urls.fintechinsights.io/498xzJP

19/05/2026

Wrapping up our Support Deep Dive series with a look at human-first support 💬

Traditional banking support is still often defined by queues, calls, and branch visits. 📹

But some banks are starting to rethink the experience through instant in-app video chat with real experts. 🤝

Combining digital convenience with real human expertise, right when customers need it most.

Next in our Deep Dive series: Wealth Management.

14/05/2026

🔐 Fraud prevention in digital banking is shifting from detection to prevention.

bunq Banking Safety Shield adds a 24-hour hold on unusual payments, giving users the critical time they need to review and stop suspicious transfers before money ever leaves their account. 💸🕵️‍♂️

This extra pause can be critical in cases of phishing scams, social engineering or accidental transfers. 💸

A UX change that makes digital banking safer 👀✨

Book a demo to see here to see other worldwide banks levelling up payment security 👉 https://urls.fintechinsights.io/4uHw9ho

13/05/2026

🔐 Fraud is getting smarter. Are banks keeping up?

Anti-fraud banking is evolving, from biometric authentication to disposable virtual cards.

Some protections are becoming the norm, while others remain surprisingly rare across banks tracked by FinTech Insights. 👀

So which authentication methods are most widely used in digital banking right now and which features are setting the leaders apart?

Full breakdown coming soon. Stay tuned 🔍

12/05/2026

💬 Continuing our Support Deep Dive series

Even small product changes can have a big impact on users. ⚙️📉 What feels minor to product teams often becomes friction for customers.

Some banks guide users through change 🧭 Others leave users to figure it out.

That’s when uncertainty turns into confusion.

Address

100 Bishopsgate
London
EC2N4AG

Website

Alerts

Be the first to know and let us send you an email when FinTech Insights posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to FinTech Insights:

Shortcuts

Share

Category