29/01/2025
Dojo and Trust Payments are both payment processing providers, but they cater to slightly different business needs. Here’s a comparison between Dojo and AR Pay Merchant Service (which partners with Trust Payments) based on key factors:
1. Transaction Fees & Pricing
• Dojo: Offers competitive rates but typically charges a fixed percentage per transaction. Pricing varies based on business size and type.
• Trust Payments (AR Pay): More flexible pricing, with bespoke rates depending on transaction volume, industry, and risk profile.
2. Hardware & Terminals
• Dojo: Provides modern, wireless, touchscreen card machines with built-in connectivity (4G/WiFi).
• Trust Payments (AR Pay): Offers a wider range of terminals, including countertop, portable, and mobile devices, suitable for all types of businesses.
3. Payment Speed
• Dojo: Next-day payments as standard.
• Trust Payments (AR Pay): Offers same-day and next-day settlements, with potential for instant payouts in some cases.
4. Online & E-commerce Integration
• Dojo: Mainly focused on in-person payments but does offer some online payment solutions.
• Trust Payments (AR Pay): Provides a full suite of online solutions, including e-commerce gateways, pay-by-link, virtual terminals, and recurring payments.
5. Contract Terms & Flexibility
• Dojo: Typically requires 12-month contracts with a free trial period.
• Trust Payments (AR Pay): More flexible contract terms, allowing businesses to choose between short-term or long-term agreements.
6. Customer Support & Service
• Dojo: Strong customer service but limited customization for high-risk businesses.
• Trust Payments (AR Pay): Dedicated account managers and tailored support for high-risk businesses, including sectors that struggle with traditional banks.
7. Business Suitability
• Dojo: Ideal for restaurants, retail stores, and SMEs looking for a simple, plug-and-play solution.
• Trust Payments (AR Pay): Best for both SMEs and high-risk industries, including hospitality, e-commerce, subscription businesses, and international merchants.
Conclusion
• If you need a simple, fast, and user-friendly card payment solution, Dojo is a strong option.
• If you require flexibility, custom pricing, instant payouts, online payment solutions, or support for high-risk industries, Trust Payments (via AR Pay) is the better choice.
Would you like a tailored comparison based on specific business needs?