05/10/2023
โก๏ธ Dear Participants,
We want to share vital information regarding our financial operations. Regrettably, our exchange aggregator, Paykassa, has been blocked from serving corporate entities in the United Kingdom due to a directive from the country's Financial Conduct Authority (FCA). This directive mandates all companies operating within its jurisdiction to report legal entities. Unexpectedly for us, Paykassa fell under this classification, blocking our key wallets, including those linked to the WRS system.
Additionally, issues have arisen with the WRS algorithm, raising concerns due to a trend toward decreased decentralization and potential risks for several DEX platforms. As a result, we have ceased collaborations with key DEX partners.
We recognize the reputational risks this crisis has caused. In the initial stages of the problem, we needed help to quickly identify its roots, believing the cause lay in the AML checks on DEX platforms. However, continuous consultations with our exchange provider and pressure from the FCA only exacerbated the situation.
We acknowledge that we failed to inform you promptly and clearly and sincerely apologize for this oversight. Nonetheless, we have been actively working on addressing the issue and are pleased to announce that the problems with fund withdrawals have been resolved thanks to our efforts. All your assets have been successfully transferred to a new exchange provider. Our operations, including dividend payments, continue as usual.
We sincerely apologize for the inconvenience caused. Valuing your trust, we ensure such situations do not recur.
We are ready to consider any of your wishes concerning your tariff plan, whether it is to discontinue our collaboration or proceed with it.
Please reach out to our support service with any inquiries. We commit to responding as promptly as possible.