Fundraising Preference Service

23/12/2025

The Fundraising Regulator is closed for the festive season between the Christmas and New Year bank holidays from Friday 26 December 2024 onwards.

Our phone lines will reopen on Friday 2 January 2025 between 9.30 am and 4.30 pm.

28/03/2024

The Fundraising Regulator will be closed on the Easter bank holidays from 29 March - 1 April 2024. Our phone lines will reopen on 2 April 2024 between 9.30 am - 4.30 pm.

28/08/2023

The telephone helpline (operated by the Fundraising Regulator) will be closed for the bank holiday on Monday 28 August 2023. The FPS continues to be available 24/7 at fundraisingpreference.org.uk. Our phone lines will reopen on Tuesday 29 August 2023 between 9.30 am - 4.30 pm.

05/06/2023

People can be very generous when giving to charity, but some can feel overwhelmed by asks for donations. Did you know you can use the on behalf of a friend, relative or someone you care for to stop charity direct marketing? Find out more this

When giving to charity people are really generous, but that doesn't mean they want to get letters, calls and messages all the time. This is why we've designe...

26/05/2023

The telephone helpline (operated by the Fundraising Regulator) will be closed for the spring bank holiday on Monday 29 May 2023. The FPS continues to be available 24/7 at fundraisingpreference.org.uk.

Our phone lines will reopen on Tuesday 30 May 2023 between 9.30 am - 4.30 pm.

11/05/2023

FPS is the official service - operated by Fundraising Regulator - that can help you manage direct marketing communications from registered charities in England, Wales and Northern Ireland. Watch our new video to find out more

When giving to charity people are really generous, but that doesn't mean they want to get letters, calls and messages all the time. This is why we've designe...

05/05/2023

The telephone helpline (operated by the Fundraising Regulator) will be closed for the bank holiday for the coronation of King Charles III on Monday 8 May 2023. The FPS continues to be available 24/7 at fundraisingpreference.org.uk.

Our phone lines will reopen on Tuesday 9 May 2023 between 9.30 am - 4.30 pm.

28/04/2023

The telephone helpline (operated by the Fundraising Regulator) will be closed for the early May bank holiday on Monday 1 May 2023. The FPS continues to be available 24/7 at fundraisingpreference.org.uk.

Our phone lines will reopen on Tuesday 2 May 2023 between 9.30 am - 4.30 pm.

06/04/2023

The telephone helpline (operated by the Fundraising Regulator) will be closed on the Easter bank holidays:

7 April 2023 - Good Friday
10 April 2023 - Easter Monday

The FPS continues to be available 24/7 at fundraisingpreference.org.uk. Our phone lines will reopen on 11 April 2023 between 9.30 am - 4.30 pm.

31/01/2023

If you are providing care and support to a family member or friend, you can use the if they feel overwhelmed by fundraising communications from charities https://bit.ly/381QpWr