Payment Guru UK

Payment Guru UK Payment Guru is an independent payment consultancy or payment broker

Business Bites – eCommerce, Omnichannel, and in person – the Future of payments on and offline, keeping ahead of your co...
29/11/2023

Business Bites – eCommerce, Omnichannel, and in person – the Future of payments on and offline, keeping ahead of your competition

The Guru himself hosting Business Bites. KCCC member or not, please feel free to sign up and see him there!

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When it comes to optimising payments business choosing the right payment gateway and acquirer is crucial. Here are a few...
04/09/2023

When it comes to optimising payments business choosing the right payment gateway and acquirer is crucial. Here are a few ideas and tips.

Buyers remorse can be a nightmare - make it frictionless for someone to spend money with you. Below are a number of areas (in no particular order) to think of for your eCommerce business relating to payments and your processes:

1. Make your website quick and easy to checkout, fewer screens, fewer clicks. Tokenisation being a key option for this, but also the style of your checkout page and website as a whole

2. Speed, how quick is your checkout and processing time? Are customers dropping off waiting for pages to load? Ever a few seconds is enough for some users to move on – especially an issue with mobile customers

3. Is your site geared for mobile or whatever browser I am using. 50%+ of web sales are through or started through mobile now, is your website working with or against you in this?

4. Payment methods that work for the customer (and hopefully you too) where suitable

5. High acceptance and conversion rates, especially with cross border payments

6. Smart 3DS – only using 3DS where is it required and higher risk

7. Best value – many providers have complex fee structures, make sure you understand them and in particular for these eCommerce, CNP/NQ and international costs. Sometimes the devil is in the detail with refund, reverse interchange (do you receive it or not?) and auth fees.

8. Integration – will this work with your shopping cart and how does the data flow, is this clean and crisp?

9. Scalability. Do you need a payment solution that can handle high transaction volumes and scale as your business grows. Does this mean you may in fact want more than one supplier to handle peak load, black Friday or a ticket opening for example?

10. Support and aftercare

11. Fraud tools and prevention can save far more than they cost when used right!

12. Don’t just install it and run – monitoring is key afterwards. Data and feedback should help you further be able to enhance the customer journey and make more sales, and avoid chargebacks and fraud

13. Single provider or dual? What is best for you? Does your current provider have the capacity to handle black Friday or flash sales?

14. For larger businesses and a number of markets to operate in, is payment orchestration suitable? Single integration touch point and API, solid data collection, but still a global scope and tailored to each market.

Hopefully this will help you feel a bit more confident in what and where you choose to place your gateway and acquiring, but in all things business, high value should be the answer, not Cheap!

PS - thanks to my marketing lady Laura for telling me off multiple times on using graphics which I may not have rights for, hence why this one seems a bit odd!

Know anyone who could use our services? Help them and get a bonus £100 in the process! Its winning all round!
04/09/2023

Know anyone who could use our services? Help them and get a bonus £100 in the process! Its winning all round!

A simple infographic I made to help show the basics of merchant servcies/acquiring/card processing. This may help my mu...
04/09/2023

A simple infographic I made to help show the basics of merchant servcies/acquiring/card processing. This may help my mum finally understand what I do after 14 years!

04/09/2023

For anyone lucky/unlucky enough to not see the Guru presenting at networking events, here is our (slightly cringe) introduction. A little bit of ChatGPT and then a LOT of tweaking thereafter

In the realm of payments, we've got your back,
Here comes Payment Guru, picking up the slack.
With 14 years' experience and skills to share,
Many seem similar but none can compare

Retailer, restaurant, wholesale or hotel
Charities, leisure, B2B as well.
From whomever and however, the payments you take
With Payment Guru, more profit you’ll make

With a wealth of knowledge and experience so vast,
We navigate complexities, with strategies built to last
Face to Face, on the phone, or even online
However you take payment, our results are divine

Sexy new terminals, eCommerce and payment links
We empower your business to sell more than you’d think
Sell more with loyalty and payment QR codes
Your business will benefit, normally by loads!

To our friends in networking, an offer we bring
£100 amazon vouchers for each customer we win
Help a friend to benefit, and get paid on it too,
Refer Payment Guru, they will thank you

Bringing savings and solutions, that is our aim
Only succeeding if, in business you gain
Trust Payment Guru to fix payment woes
Your Pathway to Payment Enlightenment, we are the Pro’s!

Still working on an old style, fixed EPOS which isnt helping drive your business forward? Improve your customer service...
20/07/2023

Still working on an old style, fixed EPOS which isnt helping drive your business forward? Improve your customer service, make more sales, and unify your business goals to your EPOS. More cost effective than you would think, coupled with loyalty, this can supercharge your business and save a LOT of staff time.
Talk to us about your EPOS strategy and options https://paymentguruuk.wordpress.com/epos/

Are you still using stamp cards and glitchy apps for your loyalty solutions? Your payment terminal can now do FAR more ...
20/07/2023

Are you still using stamp cards and glitchy apps for your loyalty solutions? Your payment terminal can now do FAR more than just take payments, seen what and how this can help drive your loyalty and retention strategy https://paymentguruuk.wordpress.com/loyalty/

Payment Guru can help your business big or small, whatever they do. We are payment experts and work with a variety of p...
20/07/2023

Payment Guru can help your business big or small, whatever they do. We are payment experts and work with a variety of partners, each skilled in their craft, or we can act as an independent payment consultancy. Either way, our goals are to drive your business forward, make more sales, save you money, and improve your processes

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167-169 Great Portland Street
London
W1W5PF

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+442035356085

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