08/09/2026
How I stop a follow-up becoming a guessing game: I write the decision map before I press send.
I note:
• Who needs to be involved
• What they still need to decide
• The date we agreed to revisit it
• The smallest useful next step
Then I send a short recap:
“Has anything changed, or shall we keep this moving as planned?”
No chasing. No awkward “just checking in” email. Just a clear next step and room for the customer to make a proper decision.
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