first direct

first direct The bank that’s there for you 24 hours a day 7 days a week since 1989 The bank that’s there for you 24 hours a day 7 days a week since 1989.

It’s your money, not ours - so you’re in control. We’re here to support you with all your banking needs from our 1st account and various savings accounts to your lending needs, offering Loans, Credit Cards and Mortgages. Whatever you need – we’re here on the phone, through our mobile app or just send us a direct message.

We've been shortlisted for Which? Banking Brand of the year '26. And we wanted to give you a special shout out for getti...
20/04/2026

We've been shortlisted for Which? Banking Brand of the year '26. And we wanted to give you a special shout out for getting us there. We couldn't have done it without you.

We're still here for you 24/7
03/04/2026

We're still here for you 24/7

20/03/2026

Seeing a show at the First Direct Arena? Jump into one of our photobooths and grab yourself a souvenir even more precious than the merch.

And don’t forget to share with the hashtag

17/03/2026

A few of our customer spent an unforgettable evening at the Royal Albert Hall to watch the Royal Philharmonic Orchestra. Their feedback shows they had an amazing night of music, and we’re absolutely thrilled we could make it happen for them.

We love nothing more than giving our customers the chance to see one of the fantastic productions from Northern Ballet. ...
12/03/2026

We love nothing more than giving our customers the chance to see one of the fantastic productions from Northern Ballet.

We’re thrilled that our customers have had an amazing time watching the performances.

Spending outside the UK this winter? Whether you’re zipping downhill or getting cosy in a cabin, pay no first direct deb...
02/03/2026

Spending outside the UK this winter? Whether you’re zipping downhill or getting cosy in a cabin, pay no first direct debit card fees when you spend or withdraw money on your debit Mastercard overseas.

https://firstdirect.hsbc/travel_debit_card

For persons in UK

Spoiler: it’s not a magpie.From hiring the right people to improving what we do, we’ve always believed in making things ...
20/02/2026

Spoiler: it’s not a magpie.

From hiring the right people to improving what we do, we’ve always believed in making things better for our customers — so much so that we secured the top spot in the UK Customer Satisfaction Index (UKCSI).

A huge thank you to all our amazing teams who made this possible.

Visit: https://firstdirect.hsbc/6181h9P0b for more info

Scammers can build up your trust with messages and phone calls and then invent a sudden ‘crisis’ to get your cash.If you...
16/02/2026

Scammers can build up your trust with messages and phone calls and then invent a sudden ‘crisis’ to get your cash.

If you’re talking to someone online and they ask for money, think twice.

Romance shouldn’t come with a price tag. Scammers often play the long game, playing on your emotions through messages an...
11/02/2026

Romance shouldn’t come with a price tag. Scammers often play the long game, playing on your emotions through messages and phone calls before asking for money or personal information.

If someone you’ve never met asks for your money, trust your instincts and keep your money safe.

08/02/2026

Our telephone services are now back up and running again. Thank you for your patience and we’re sorry for any inconvenience this may have caused.

08/02/2026

We’re sorry some customers are having problems when contacting us on the phone. Our team are working to get everything back up and running. If you can, please make use of our Online and Mobile Banking services. We’re sorry for any inconvenience this may cause.

Address

40 Wakefield Road
Leeds
LS981FD

Telephone

+443456100100

Website

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