16/06/2026
HAIR APPOINTMENT DEPOSIT & CANCELLATION POLICY
Thank you for choosing our salon. To ensure appointments run smoothly and fairly for all clients, please read our booking policy below.
DEPOSITS
• A deposit is required to secure all appointments.
• Deposits are non-refundable and will be deducted from the total cost of your service on the day of your appointment.
• Appointments are not confirmed until the deposit has been received.
• If a deposit is not paid within the requested timeframe, the appointment may be released and offered to another client.
CANCELLATIONS & RESCHEDULING
• We kindly ask for a minimum of 48 hours’ notice if you need to cancel or reschedule your appointment. I do understand some circumstances can’t be helped and this policy doesn’t apply
• Deposits can be transferred to a new appointment if at least 48 hours’ notice is given.
• Cancellations made with less than 48 hours’ notice will result in the loss of the deposit.
• Clients who fail to attend their appointment without notice (“no-shows”) will forfeit their deposit and may be required to pay in full before booking future appointments.
LATE ARRIVALS
• Please arrive on time for your appointment.
• If you are more than 15 minutes late, your appointment may need to be shortened, rescheduled, or cancelled depending on the remaining time available.
• Late arrivals may still be charged the full appointment cost.
By booking an appointment, you agree to the terms of this policy.
Thank you for your understanding and continued support. Lots of love KJC Studios💚
