Stellar Europe

Stellar in the UK is a respected provider of inbound and outbound contact centre solutions to blue chip companies. Our experience spans a range of sectors including Financial Services, Telecommunications, Utilities, Travel, Government and Retail. Established in 2001, we employ 550 highly-trained staff at our modern contact centres in Irvine and Paisley, Scotland. As a major employer within our loc

al areas, we understand that our people are our most valuable resource, and our ‘Open Book' management philosophy ensures that all employees have an opportunity to contribute to our business success. We pride ourselves on taking a flexible approach to meeting client needs with outsource models ranging from short-term trial or overflow services to long-term end-to-end customer management solutions. All our services are underpinned by a reputation for quality, with one of our clients recently describing our QA procedures as “the best in the business”. In terms of Compliance, Stellar is PCI DSS v3.2 certified, ISO 9001:20 (Quality Management Systems) certified. We are also ISO / IEC 27001:2013 (Information Security Management Systems) certified. Stellar has also been FCA (formerly FSA) authorised since 2005 and we are regulated by the PRA.