14/02/2024
Its this sort of comment, even when we cant sort the problem, that is lovely to get:
Dear Stuart,
Claire and I just wanted to say thank you for your time and your kindness today in explaining what our options were in terms of getting a mortgage.
Even if the outcome wasn't what we were looking for, we really appreciated the way you explored all of the options with us and explained the scenarios in a very clear and unbiased way and made us feel valued.
Thank you again and kind regards,