29/05/2026
WE ARE HIRING 📢
West Cheshire Credit Union Outreach Officer (30 hours), Crewe and surrounding area.
Purpose of the Role
The Credit Union Outreach Officer is responsible for promoting the services of the credit union within the local community, increasing membership, building partnerships, and improving financial awareness. The role focuses on community engagement, member recruitment, and supporting financial inclusion initiatives.
Key Responsibilities
• Promote credit union products and services to individuals, schools, businesses, and community groups
• Recruit new members and support membership growth targets
• Organise community outreach events, workshops, and promotional campaigns
• Deliver financial education sessions on budgeting, saving, loans, and responsible borrowing
• Build strong relationships with local organisations, employers, and community leaders
• Represent the credit union at local events, fairs, and meetings
• Respond to enquiries from potential and existing members
• Support marketing and social media activities to increase awareness
• Maintain accurate records of outreach activities and member engagement
• Work with internal teams to identify opportunities for community partnerships and growth
Skills and Experience
• Excellent communication and interpersonal skills
• Ability to engage confidently with diverse communities
• Good organisational and time-management abilities
• Ability to work independently and as part of a team
• Full UK drivers licence
• Experience in community outreach, financial services, sales, or customer engagement
• Knowledge of credit unions and financial inclusion services
• Experience delivering presentations or workshops
Working Conditions
• Office and community-based role
• Some evening or weekend work may be required for events
• Travel within the local area will be necessary
Duties
• Visiting local employers to promote payroll savings schemes
• Running budgeting workshops in schools or community centres
• Supporting campaigns to encourage saving and responsible borrowing
• Assisting members with understanding credit union services