21/09/2026
When you don’t take no for an answer ☺️
A lender withdrew a rate I had requested last week on my day off (manual application) not fully submitted at this point due to their process.
Today they said the product was no longer available and I would have to take a higher rate from the range today 📈
It just didn’t feel right 🙃
I racked my brain, went through all of my emails and timelines to give rationale as to why they should honour the lower rate requested before it was withdrawn.
Albeit my day off was not their problem but there were other aspects about the process I felt compelled to bring to their attention 🔍📜⏰
It took me well over an hour to do the email and I really wasn’t expecting to get what I wanted but I just had to try.
Then I had this email from a human, who’d spoken to another human.
This made me happy 😄
