Quality Care Group

Quality Care Group Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Quality Care Group, Insurance broker, 332 Kingsway, Brighton and Hove.

⚖️What happens when a care home faces the cancellation of its CQC registration?For any care provider, receiving a Notice...
09/09/2026

⚖️What happens when a care home faces the cancellation of its CQC registration?

For any care provider, receiving a Notice of Decision from the CQC to cancel registration is an extremely serious situation, potentially putting the future of the service at risk.

In this case study, we look at how specialist support helped a care home challenge the CQC’s decision through a First tier Tribunal appeal.

The case highlights the importance of acting quickly, understanding the regulatory process and having the right specialist support when facing serious CQC enforcement action.

👉 Read the full case study to see what happened and how the provider was supported: https://www.qcaregroup.co.uk/case-study/care-home-tribunal-appeal-against-cqc-notice-of-decision-to-cancel-registration

At Quality Care Group, we understand that insurance is only one part of protecting a care business. Through our specialist partners and wider support services, we help care providers access expertise when they need it most.

🏗️ Planning a construction, refurbishment or extension project? Don't leave your investment exposed to unnecessary risk....
09/09/2026

🏗️ Planning a construction, refurbishment or extension project? Don't leave your investment exposed to unnecessary risk.

From accidental damage and theft to delays caused by unforeseen events, Contract Works Insurance helps protect your project while it's still in progress.

In this latest article, Dom Taylor explains what Contract Works Insurance covers, why it's essential for construction and renovation projects, and the key considerations before work begins.

Whether you're expanding a care home, refurbishing existing facilities or undertaking a new build, having the right cover in place can make all the difference.

Read the full article here 👇
https://www.qcaregroup.co.uk/latest-news/contract-works-insurance-explained-why-its-essential-for-construction-and-renovation-projects

Looking to grow, acquire or invest in your care business?Securing the right finance can make all the difference. Whether...
08/09/2026

Looking to grow, acquire or invest in your care business?

Securing the right finance can make all the difference. Whether you're purchasing an existing care home, funding a new development, refinancing, or looking to improve cash flow, our specialist lending and financing experts can help you find the most appropriate solution.

With access to a wide panel of specialist lenders and extensive experience in the care sector, we'll help you navigate your options and secure competitive funding tailored to your plans.

Find out how we can support your next step: https://www.qcaregroup.co.uk/wealth-management/lending-and-financing

Great with people? Your next career move could be with us.We’re looking for a New Business Account Handler to join the t...
08/09/2026

Great with people? Your next career move could be with us.

We’re looking for a New Business Account Handler to join the team at Quality Care Group.

You don’t need to have spent your career in insurance to be the right person for this role. Experience in insurance or broking would be an advantage, but what matters most to us is your ability to communicate confidently, build relationships and genuinely care about delivering a great customer experience.

If you’re organised, proactive, enjoy working with people and have the motivation to learn, we’d love to hear from you. Perhaps you’re already working in insurance and looking for a new opportunity, or you’re bringing transferable skills from customer service, account management, sales or another people-focused role.

At QCG, you’ll be part of a team supporting businesses across the UK care sector, helping them access the insurance protection they need to operate with confidence.

The role: New Business Account Handler
Contract: Full time, permanent, 35 hours per week

Interested in finding out more? View the full vacancy and apply here:

https://www.qcaregroup.co.uk/vacancies/account-handler---new-business

Know someone who would be a great fit? Please share this post or tag them below.

Cyber insurance is one of the most practical ways to protect your organisation against this risk. Join us and Coalition ...
07/09/2026

Cyber insurance is one of the most practical ways to protect your organisation against this risk. Join us and Coalition for a webinar on what good cyber cover looks like, and how to strengthen your resilience.

📅 Tuesday 15th September, 10am
🔗 https://buff.ly/0l95vM5

🏡 Does a care home need Professional Indemnity Insurance?It’s a question we’re often asked by care providers, and the an...
07/09/2026

🏡 Does a care home need Professional Indemnity Insurance?

It’s a question we’re often asked by care providers, and the answer may surprise you.

For most care homes, nursing homes and domiciliary care providers, Professional Indemnity insurance isn’t typically the cover that protects against their main day-to-day risks.

Claims involving medication errors, alleged negligence, injuries or clinical care are more commonly addressed through specialist covers such as Medical Malpractice and Treatment Liability.

In our latest article, we explain:

🔹 What Professional Indemnity insurance actually covers
🔹 Why it’s usually not the most relevant protection for care providers
🔹 The insurance covers care businesses should be considering
🔹 When Professional Indemnity *might* still be appropriate
🔹 Why regularly reviewing your insurance programme matters

Having the right insurance isn’t about having **more** policies. It’s about making sure your cover reflects the risks your care business actually faces.

👉 Read the full article: https://www.qcaregroup.co.uk/latest-news/does-a-care-home-need-professional-indemnity-insurance

☀️ FREE DOWNLOAD | Summer Energy Efficiency ChecklistWarmer weather often means higher energy consumption, but a few sim...
07/09/2026

☀️ FREE DOWNLOAD | Summer Energy Efficiency Checklist

Warmer weather often means higher energy consumption, but a few simple operational checks can help keep costs under control without compromising resident comfort.

Our FREE Summer Energy Efficiency Checklist has been created specifically for care providers and includes practical weekly checks covering:

✅ Cooling & ventilation
✅ Lighting
✅ Plant & equipment
✅ Kitchen & laundry
✅ Staff awareness
✅ Weekly energy monitoring

Whether you manage a care home, supported living service or domiciliary care business, these quick wins can help improve efficiency and reduce unnecessary energy use.

📥 Download your free checklist here:
https://www.qcaregroup.co.uk/resources/summer-energy-efficiency-checklist-for-care-providers

Don't let your insurance renewal become a tick box exercise.When your renewal lands, it's tempting to compare one number...
04/09/2026

Don't let your insurance renewal become a tick box exercise.

When your renewal lands, it's tempting to compare one number: the premium.

But the cheapest policy isn't always the one that offers the best protection.

Our latest article explores five questions every care provider should ask before renewing, including:

✔ Does your policy still reflect how your organisation operates today?
✔ Are your liability limits still appropriate?
✔ Do you understand exactly what's covered and what's excluded?
✔ Does your insurer truly understand the care sector?
✔ Are you buying on price or on value?

Taking the time to review your cover now could make all the difference when you need to make a claim.

Read the full article here: https://www.qcaregroup.co.uk/latest-news/care-home-insurance-renewal-5-things-every-care-provider-should-check-before-renewing

🍂 Autumn is the ideal season to review your energy efficiency.Small maintenance checks throughout September, October and...
04/09/2026

🍂 Autumn is the ideal season to review your energy efficiency.

Small maintenance checks throughout September, October and November can help improve efficiency, reduce unnecessary energy costs and keep your buildings operating effectively.

Our FREE Autumn Energy Efficiency Checklist has been created specifically for care providers and covers:

✅ Heating systems
✅ Building fabric
✅ Boilers & plant rooms
✅ Hot water systems
✅ Lighting
✅ Weekly energy monitoring

Download your free checklist today and make it part of your autumn maintenance programme.

🔗 https://www.qcaregroup.co.uk/resources/autumn-energy-efficiency-checklist-for-care-providers

03/09/2026

When you need to make an insurance claim, the support you receive can make all the difference.

At Quality Care Group, we don't outsource our claims handling. Instead, you'll be supported by our dedicated in house claims team, who understand the care sector and are on hand to guide you through every stage of the claims process.

This fantastic feedback is for Senior Claims Handler Ruth Florence, recognising her professionalism, communication and commitment to securing the best possible outcome for our client.

It's just one example of why having an experienced, in house claims team is one of the things that sets us apart.

Address

332 Kingsway
Brighton And Hove
BN34QW

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

01273424904

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