Dudley Building Society

Dudley Building Society There to help people live better lives, offering savings accounts, mortgages and financial services. We are proud to be your building society.

We are a financial institution established in 1858 and owned by our members, with 5 branches across our heartland in the West Midlands. Our purpose is and always has been to exist for the benefit of our members and local communities, putting you at the heart of everything we do. We are passionate about helping you achieve your life goals through the services we offer. So, whether you are saving fo

r a rainy day, saving for you and your children’s futures, or looking for a mortgage so you can move into your dream home, we are here to help you reach your goals.

04/06/2026

🚀 We’re Hiring: Regulatory Reporting Manager
As one of the fastest‑growing building societies in the UK — with a proud heritage and bold ambitions for the future — it’s easy to see why we stand out. Everything we do is driven by our desire to Help People Live Better Lives: supporting our members, strengthening our communities, and acting with integrity at every step.

To support our growth, we’re looking for someone to join our Finance team to manage the regulatory reporting function by leading the end-to-end preparation, validation, and timely submission of statutory and prudential returns to governing bodies.

The role is responsible for leading and developing the regulatory reporting team, driving high performance, accountability, and consistency in delivery.

This is an exciting position where you’ll:
✔️Regulatory Interpretation & Horizon Scanning - interpreting PRA, FCA and wider regulatory requirements impacting reporting obligations
✔️Regulatory Reporting Oversight and Delivery - overseeing the production and submission of regulatory returns across Prudential regulators (PRA/FCA) and wider bodies (e.g. HMRC, ONS)
✔️Data Governance, Taxonomy & Definitions - developing and maintaining a regulatory taxonomy / data dictionary
✔️Systems, Data & External Provider Oversight – being the SME for regulatory reporting systems and data architecture including working with external system providers
✔️Frameworks, Policies & Process Documentation - developing, maintaining and updating regulatory reporting policies, control frameworks and process documentation and procedures
✔️Wider Finance & Prudential Support - supporting Finance and Treasury through analysis
✔️Team Leadership & Management - providing overall leadership to the team setting clear objectives, expectations, and performance standards.

We’re looking for someone with:
• Strong understanding of UK prudential regulatory frameworks (PRA/FCA).
• Experience in regulatory reporting within a bank, building society or audit environment.
• Proven ability to interpret complex regulatory requirements and apply them in practice.
• Strong analytical skills, including data validation and reconciliation.
• Experience working with finance, treasury or risk data.
• Strong control mindset and attention to detail.
• Previous managerial experience

Plus, you will be joining a Building Society that’s in the Top 5 growing societies in the UK.

Visit our website for further details - https://bit.ly/33UCBHx

Not sure what an ISA is or how it works? We’ve broken it down for you in our complete guide to help you get started.Lear...
04/06/2026

Not sure what an ISA is or how it works? We’ve broken it down for you in our complete guide to help you get started.

Learn about:
✅ What an ISA is
✅ The different types available
✅ The key benefits of saving tax-free

👉 Check out the full guide: https://bit.ly/49FdcEg

Milo the Monkey is coming to Bromsgrove Library! 🐒Join us for a fun, interactive session led by the author of Milo the M...
25/05/2026

Milo the Monkey is coming to Bromsgrove Library! 🐒

Join us for a fun, interactive session led by the author of Milo the Monkey, designed for ages 5 to 10 to learn about money through games and activities.

🕒 28th May from 11.30am to 1.30pm
📍 Bromsgrove Library, B61 8DA

Come along and get involved!

If you're not already aware, we’ll be at Bromsgrove Market on the High Street every Friday from 9:00am to 12:00pm over t...
14/05/2026

If you're not already aware, we’ll be at Bromsgrove Market on the High Street every Friday from 9:00am to 12:00pm over the next seven weeks.

Come along and meet the team to learn more about our new branch plans or register your interest in our savings accounts.

We look forward to meeting you 👋

Submitting an ISA Transfer has never been easier!With changes to ISA regulations coming next year, now is a good time to...
13/05/2026

Submitting an ISA Transfer has never been easier!

With changes to ISA regulations coming next year, now is a good time to review your savings and ensure you’re making the most of your ISA allowance.

Swipe to see our 4 simple steps to transfer your ISA ➡️

Want to learn more?

👉 Visit our ISA transfer page: https://bit.ly/4cqAmjq

12/05/2026

🚀 We’re Hiring: Financial Operations Manager
To support our growth, we’re looking for someone to join our Finance team to manage and continuously improve the day-to-day financial operations of the organisation, ensuring accurate, efficient, and well-controlled processes across all core finance activities.

This is a great opportunity for an experienced financial professional who has experience at a senior management level, plus a proven track record in working with and implementing a high standard of financial controls.

This is an exciting position where you’ll:
✔️ Financial Operations Management - responsible for leading and developing the financial operations team, ensuring accuracy, and efficiency, managing core transactional finance activities
✔️ Team Leadership & Management -providing overall leadership to a team of three, setting clear objectives, expectations, and performance standards whilst supporting the development, coaching, and training
✔️ Process Improvement & Controls - identifying opportunities to improve efficiency, accuracy, and consistency across financial operations
✔️ Stakeholder Support - building effective working relationships with internal stakeholders across the business
✔️ Compliance & Governance

We’re looking for someone with:
🔹 Proven experience in a financial operations or transactional finance role
🔹 Experience managing or supervising a team
🔹 Strong understanding of core finance processes
🔹Good problem-solving skills and ability to resolve operational issues
🔹 Proven track record of improving processes
🔹 Understanding of banking processes including BACS, direct debit collections, credit card receipts
🔹 Financial Services experience is advantageous but not essential for this role

Plus you will be joining a Building Society that’s in the Top 5 growing societies in the UK

Visit our website for further details https://bit.ly/33UCBHx

05/05/2026

🚀 We’re Hiring: Brand and Communications Marketing Manager
To support our growth, we’re looking for someone to join our Product and Marketing team to lead and protect the Society’s brand, crafting compelling stories and deliver consistent, customer-focused communications across all channels. You will drive awareness, engagement and loyalty by managing multiple communication channels, building the Society’s reputation and member and intermediary relationships.
This is a role with variety, visibility and impact — giving you the chance to influence how we do business in a supportive, purpose driven organisation.
This is an exciting position where you’ll:
✔️Strategic Development - Lead the planning, development and ex*****on of all operational customer-facing communications across print, digital, email, branch materials and member updates.
✔️Campaign Management - Support our growth strategy with campaigns and marketing activity that drive product uptake and aid both our branch expansion and mortgage diversification strategy.
✔️Brand Building - Shaping and championing the building society’s brand narrative, ensuring it resonates across customer and community touchpoints.
✔️PR - Managing the PR strategy and press office activity, building relationships with local, regional and trade media.
✔️Relationship Management - Owning the member and intermediary engagement strategy, including content planning, key messaging and multichannel delivery.
✔️Collaboration - Working with our product and customer teams to create timely, relevant and engaging content for key customer segments driving customer acquisition.
We’re looking for someone with:
• 5 years’ experience within a Marketing Manager role or equivalent.
• A passion for marketing and an understanding of how to build brands for long term sustainable growth
• Excellent communication skills with experience of engaging across all levels of the business
• Strong organisation and planning skills; you'll need to love spinning lots of plates
• The ability to see the bigger picture and take a proactive approach in supporting teams
• Financial Services experience will be advantageous but not essential to this role
• A Certificate or Diploma in Professional Marketing would be desirable
• Not afraid to challenge the status quo – we have an unwavering belief in pushing the boundaries at the Dudley.
Plus, you will be joining a Building Society that’s in the Top 5 growing societies in the UK

Visit our website for further details. https://bit.ly/33UCBHx

05/05/2026

🚀 We’re Hiring: Customer Outcomes Manager

To support our growth, we’re looking for someone to join our Product and Marketing team to help us mature and lead the development of our Consumer Duty Framework, ensuring fair value, good outcomes and customer-centric decision-making across the Society. This role will provide expert guidance to our internal teams to ensure the compliance is embedded throughout the customer lifecycle.

This is a role with variety, visibility and impact — giving you the chance to influence how we do business in a supportive, purpose‑driven organisation.

This is an exciting position where you’ll:
✔️Interpreting the FCA Consumer Duty requirements and translating them into practical, actionable standards for the Society.
✔️Overseeing outcome testing, conduct risk assessments and ensure timely remediation where risks to customer outcomes are identified.
✔️Providing expert guidance to product, marketing, branch, operations and distribution teams to ensure compliance is embedded throughout the customer lifecycle.
✔️Preparing clear reporting, dashboards and the Consumer Duty Board Report for leadership, demonstrating compliance, key risks, and customer outcome trends
✔️Using insight to proactively identify emerging customer risks, shifting expectations, or underserved groups and present these insights to senior leadership to shape strategy and prioritisation.
✔️Co-ordinate product reviews across the business, assessing and evidencing fair value across the full product suite.
✔️Supporting regulatory submissions, thematic reviews and supervisory interactions related to Consumer Duty or customer outcomes.

We’re looking for someone with:
• Strong proven understanding of the FCA’s Consumer Duty Regulation.
• Excellent communication skills with experience of engaging across all levels of the business
• Strong organisation and planning skills; you'll need to love spinning lots of plates
• The ability to see the bigger picture and take a proactive approach in supporting teams
• Not afraid to challenge the status quo – we have an unwavering belief in pushing the boundaries at the Dudley.

Plus, you will be joining a Building Society that’s in the Top 5 growing societies in the UK.

Visit our website for further details - https://bit.ly/33UCBHx

The ISA landscape is ever‑changing.In 2025, the Government announced updates to ISA rules set to take effect in 2027, wh...
29/04/2026

The ISA landscape is ever‑changing.

In 2025, the Government announced updates to ISA rules set to take effect in 2027, which could affect how much you can save and how you manage your tax‑free savings

But what does this mean for you and the everyday saver? 🤔

Find out what’s changing and how it could impact you: https://bit.ly/4tYdGgn

Know more, save more ❤️

27/04/2026

🚀 We’re Hiring: Mortgage Service Manager
We have an exciting opportunity to lead our Mortgage Servicing Team! We’re looking for a dynamic leader who is ready to inspire a high-performing team to deliver an exceptional customer experience throughout every interaction with the Society’s members.
This is an exciting position where you’ll:
✔️ Lead the mortgage servicing operations team in a target driven environment
✔️ Ensure high customer service levels are maintained and spot opportunities/risks and areas to improve our service.
✔️ Proactively manage, support, collaborate and rehabilitate borrowers in financial difficulty to bring their accounts up to date.
✔️ Generate relevant management information (MI) to best demonstrate mortgage servicing teams’ performance.
✔️ Review the teams progress around achieving targets through regular review meetings.

We’re looking for someone with:
🔹 Minimum 5 GCSE’s including English and Maths GCSE essential.
🔹 3 x A levels (or equivalent) advantageous.
🔹 CeMap or working towards desirable.
🔹 Preferably two year’s supervisory experience within a mortgage and collections environment
🔹 Demonstrable passion towards delivering great experiences for the customer
🔹 Excellent communication and interpersonal skills
🔹 Approachable, helpful and member focused

Plus you will be joining a Building Society that’s in the Top 5 growing societies in the Uk

Visit our website for further details - https://bit.ly/3QAXpzw

Address

7 Harbour Buildings
Brierley Hill

Opening Hours

Monday 9am - 4pm
Tuesday 9am - 4pm
Wednesday 9:30am - 4pm
Thursday 9am - 4pm
Friday 9am - 4pm
Saturday 9am - 12pm

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