Cascade Insurance Services

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Cascade Insurance Services We are a general Insurance Broker and cover homes and businesses throughout Kent.
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Cascade Insurance Services is an independent Insurance Broker based in Ashford, Kent, offering a client-focused approach to commercial and business insurance as well as Personal Insurance and High Value Home Insurance. We want to look after your interests and ensure that you as our customer comes first. We believe in core values of Respect and Integrity and know that Insurance is something that people find a hassle to arrange. We enjoy matching the best policy for your home and business so that you can sit back and relax while we do the hard work for you.

This is a great networking meeting. So much business goes on in the room and beyond.
17/09/2026

This is a great networking meeting. So much business goes on in the room and beyond.

03/09/2026

For insurance to work fairly and to ensure you have the right cover, insurers need clear, accurate and up-to-date information about the risks you are asking them to cover. In return, you need policies that are explained clearly and arranged around your genuine needs.

That is where ​Julie and I can help at Cascade ​I​nsurance Services. We take the time to ask the right questions, make sure insurers receive the relevant information, and explain the cover and any key conditions in plain English. By keeping in regular contact as circumstances change, we ​c​an help you maintain suitable protection at a fair price, and ​support you in the event of a claim being made.

26/08/2026

Julie understands the real risks that care sector businesses and their staff face day to day, enabling her to offer clients in the care sector invaluable, experience-based advice.

Julie ​always takes time to explore ​a business in detail, ask​ing the right questions and ​identifying possible gaps that ​other general brokers might​ have miss​ed. It is vital that your ​insurance policy is genuinely fit for purpose and offers good value for money.

Julie will discuss with you the possible need for employers’ liability, public liability, professional indemnity, office cover and business interruption, building a tailored solution around your growth plans.

If you’d like a review of your existing policies or support in understanding what cover you ​need for your new business, call us on 01233 512548.

Getting the right insurance for your care business might always have felt like just another hurdle. Are you even sure yo...
19/08/2026

Getting the right insurance for your care business might always have felt like just another hurdle. Are you even sure you have sufficient cover to protect all the risks you and your staff face?

From experience, I know the right questions to ask you, ensuring every risk is accurately captured and covered. And, as your business grows and changes, I will proactively review your cover each year, adjusting it to fit your needs and to ensure you’re never underinsured or overpaying.

Reach out by phone for a free review on 01233 512548 or you can email or visit our website.

We always strive to provide our clients with the insurance they need at the best price. If we can save you money on your...
12/08/2026

We always strive to provide our clients with the insurance they need at the best price. If we can save you money on your insurance, we will. We see it as our duty of care to ask you the right questions, to provide potential insurers with exactly the information they need to provide you with the right level of cover, whether that's for your business, home or high value items.

12/08/2026

It is so heartwarming when your clients give you great recommendations

29/07/2026

Communication is the key to securing you the right insurance policy at the right price.

Insurance can and does sometimes fail; most often this happens because relevant information hasn’t been provided, is inaccurate, or is not up to date. In these instances, communication would have been lacking. The right questions may not have been asked, but equally likely is that questions can be misunderstood, resulting in the wrong information or incomplete answers being given to insurers.

Julie and I understand what potential insurers need to know and will collate essential information. We can explain questions in more detail and go into more depth if we feel it is necessary. Once quotes are received, we will take the time to answer your questions and explain any complexities.

Within the care sector, Julie is in a unique position, having hands-on experience of the services undertaken by a care business, which helps instil a high level of confidence in the advice and insurance she arranges.

We genuinely care about our clients and ensuring you are adequately insured.

Our advice is always free, with no obligation to proceed with a policy. If you would like a complimentary review of your existing cover to ensure your policies are fit for purpose and offer you value for money, give us a call on 01233 512548 or send us a message to arrange a time.

22/07/2026

Do you know there is a difference between the value of your home and the cost of rebuilding it? Are you confident you know the full cost of rebuilding, if you need to make a claim?

What some people don't realise is that the cost to rebuild your home will include any demolition, site clearance and professional fees, including architects and surveyors, as well as the materials and labour. We look at this in detail with our clients to ensure they remain adequately covered, and this can be complex for listed and unusual homes.

With home contents insurance, if you have high value items, it is important to make you aware that your insurance should cover the value of replacing items, and not based on what you paid for them. Receipts and proof of ownership are very important, but high value items such as watches, jewellery, and antiques should be professionally valued, and this should be regularly reviewed. If you buy or sell any items, don't wait for your renewal to make updates to your policy; tell your broker or insurer immediately.

Please don't find yourself in a position where you are underinsured. It can result in claims being denied or claim payments being reduced.

​W​e would be pleased to offer you a free review of your existing home insurance policies, and​ we can advise on new cover. ​Call 01233 512548​.

15/07/2026

When your business insurance renewal comes around, we never assume everything is just 'the same as last year'. We always undertake a comprehensive review to ensure your policies are still fit for purpose and cost-effective.

We see this as our duty of care, and this is why valued clients like John from Heliocentrix (an IT consultancy company based in Kent) continue to rely on us for their business insurance cover.

Cyber insurance is also an integral part of insurance for IT businesses, and is something we can support all our clients with understanding.

If you would like a free review of your existing insurance, please get in touch. It's worth doing this now, not waiting for your next renewal. If we find any holes in your existing cover, you have the opportunity to take action now.

​Call us on 01233 512548.

08/07/2026

We work with clients across a wide variety of industries, including financial planning. One of our valued clients, Robin Davies from Davies Financial Planning, kindly gave us some feedback on why he continues to trust our advice. And, much like the way he operates his own business, he knows that we will provide accurate advice and ask him the questions potential insurers need to know. We only recommend insurance policies that offer the right level of cover, at the right price.

We prioritise our clients, not sales and profits. To build the long, trusted relationships we have with our clients, we focus on putting their needs first and offering a personalised service.

We have always wanted to be the kind of insurance brokers that we would choose to use ourselves.

And our advice is always free, with no pressure to proceed. We would be pleased to speak with you if you are interested in a free review of your business insurance. Call 01233 512548 or visit our website.

Address

Ashford
TN236LN

Opening Hours

Monday 9am - 7pm
Tuesday 9am - 7pm
Wednesday 9am - 7pm
Thursday 9am - 7pm
Friday 9am - 7pm
Saturday 9am - 1pm

Telephone

+441233512548

Website

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