Katcost Consulting

13/04/2022

13/03/2019

Today’s competitive environment leaves no room for error. We must delight our customers and relentlessly look for new ways to exceed their expectations. This is why Lean Six Sigma must become a part of our culture. Get the tools to identify and rectify errors and defects in Business Processes. KatCost Consulting Solutions are Business Excellence implementation, Lean Six Sigma (Yellow, Green, and Black Belts), Project Management Training and Certifications.

28/11/2018

The world, businesses,... are so changing that Change Management Skill become crucial in today challenges. Change if handled incorrectly can create significant frustration. How do you minimize the resistance to change in coorporate business environment. Change is a broad term, let us narrow down to "Process Change".
First most important questions should be:
1. What is the change (Define the change using 5Ws2Hs will make it easier to understand)?
2. Why the change?
3. What is in it for the people impacted?
4. What is it (Resources) needed to execute the change?
5. How is the change will be executed and reinforced.
You may notice the above explanation is not far from applying the ADKAR model (Awareness-Desir-Knowledge-Ability-Reinforcement).