Omega Financial Inc.

06/07/2026

________________________________________Coaching Managers to Use Identity/Mode Switch Questions — and Review Their Work Through Standard Deviation
Managers don’t fail because they lack intelligence or effort.
They fail because they get stuck in the wrong mode.
A manager in Finisher Mode pushes, grinds, reacts, and tries to “muscle through.”
A manager in Reviewer Mode steps back, evaluates, delegates, and improves the system.
The difference between the two is not personality.
It’s identity in the moment — the mode they are operating from.
And the fastest way to change a mode is not discipline or motivation.
It’s a self changing question.
When you combine these questions with standard deviation, you give managers something they’ve never had before:
A way to measure their identity.
Not their feelings.
Not their intentions.
Their behavioural output.
________________________________________
1. Why Mode Switch Questions Work
A mode switch question is a cognitive lever.
It interrupts the automatic “do more” reflex and forces the brain into a different identity.
Examples:
• “Is this something only I can do?”
Switches from Finisher → Reviewer.
• “What is the smallest item I can delegate that would make my future easier?”
Switches from overwhelm → capacity building.
• “What is the next safe, skillful step?”
Switches from panic → control.
• “What is one move today that future me will thank me for?”
Switches from firefighting → business development.
These questions don’t motivate.
They reconfigure.
They change posture, attention, and behaviour — instantly.
________________________________________
2. The Manager’s Job: Use the Questions, Then Measure the Output
A manager’s identity is revealed in their pattern of behaviour, not their self description.
That’s where standard deviation becomes the coaching tool.
What you measure
Four behavioural metrics:
1. Task Completion Time
How long tasks take before vs. after using the questions.
2. Error/Rework Count
How many tasks bounce back.
3. Delegation Count
How many items the manager successfully hands off.
4. Future Building Actions
BD moves per week.
These are simple to track.
They create a behavioural fingerprint.
________________________________________
3. How Standard Deviation Shows Identity Stability
Most managers think improvement is about raising the average.
But the real signal is reducing chaos.
Standard deviation (SD) measures variability — the wobble in behaviour.
• High SD = chaotic, reactive, identity locked in Finisher Mode
• Low SD = stable, predictable, identity operating in Reviewer Mode
When a manager uses mode switch questions consistently, you see:
• Task times become more consistent
• Errors become less random
• Delegation becomes habitual
• BD actions become rhythmic
The mean improves, yes — but the SD drops first.
That drop is the signature of identity change.
________________________________________
4. How to Coach Managers Through the Review Process
Step 1 — Collect Baseline Data (2–3 weeks)
No intervention.
Just observe their natural pattern.
Step 2 — Teach the Mode Switch Questions
Not as philosophy.
As tools.
Step 3 — Collect Post Intervention Data (2–3 weeks)
Same metrics.
Same rhythm.
Step 4 — Review the Standard Deviation Together
This is the coaching moment.
You’re not judging them.
You’re showing them their operating identity.
Step 5 — Ask the Meta Question
“What mode were you in when your behaviour became chaotic?”
This builds self awareness.
It also builds agency — the ability to switch modes on purpose.
________________________________________
5. What Managers Learn About Themselves
When they see their SD drop, they realize:
• They are not “disorganized.”
• They are not “bad delegators.”
• They are not “overwhelmed people.”
They were simply in the wrong mode.
And now they know how to switch.
This is the moment identity shifts from accidental to intentional.
________________________________________
6. Why This System Scales
Most coaching systems fail because they rely on personality, charisma, or emotional insight.
This one doesn’t.
It scales because:
• The questions are teachable
• The behaviours are measurable
• The identity shift is visible
• The data is neutral
• The manager owns the change
When a manager can see their identity in the numbers, they can change their identity in real time.
That’s the power of combining mode switch questions with standard deviation.

05/24/2026

https://www.omegafinancialinc.ca/tragedy-in-the-sme-world/

SOLUTION FIRST: Build a Sellable Business Before You Need a BuyerHere’s the solution up front:If you want a great buyer, you must build a business worth buying — years before you ever plan to sell.This is the most painful, predictable, and preventable tragedy in the SME world:Owners wait until t...

09/10/2024

https://www.omegafinancialinc.ca/how-to-get-out-of-the-dreaded-drama-triangle/

Stephen Karpman's Dreaded Drama Triangle. How to move out.

09/03/2024

Where are you in the drama triangle?
Dr. Stephen Karpman’s Dreaded Drama Triangle is a downward pointing triangle.
The three points are Persecutor, Rescuer and Victim, where are you on the Dreaded Drama Triangle (DDT)?
The question creates awareness. Watch a few videos on Karpman’s Dreaded Drama Triangle to identify where you are in your relationships at home and work on this self evaluation tool.
Then ask your self; what am I seeking from others and what my soul wishes I sought from myself.
Then What?
I propose you are judging yourself favorably and others unfavorably.
The Antidote is another triangle, The Empowerment Dynamic (TED) by David Emerald. The Power of TED is from pointing up.
The points on The Empowerment Dynamic are Challenger, Coach and Creator. They require you to be open to change within your self. Search the subjects DDT and TED for many stimulating videos.

09/02/2024

Ever heard of creditor protection? Protecting your investments from frivolous lawsuits. Insurance companies offer this. Ask your agent. Your exposure is magnified by the number of your employees. For example, 75 employees equal 75 potential liabilities. Very negative.
Let’s use this as a metaphor in recruiting. Multiply your HR recruiting efforts by implementing a policy that every one must replace themselves in all circumstances when they leave or change positions. Now you have 75 recruiters. Very Positive.

Ever heard of creditor protection? Protecting your investments from frivolous lawsuits. Insurance companies offer this. Ask your agent. Your exposure is magnified by the number of your employees. For example, 75 employees equal 75 potential liabilities. Very negative.
Let’s use this as a metaphor in recruiting. Multiply your HR recruiting efforts by implementing a policy that every one must replace themselves in all circumstances when they leave or change positions. Now you have 75 recruiters. Very Positive.

Call now to connect with business.

08/26/2024

Help Yourself!

I took my grandchildren to their teacher’s funeral. On a warm August morning I caught up with an old girlfriend, Marsha. We sat in my car while the kids were with their classmates inside. I learned that Marsha, who I hadn't seen since the beginning of the pandemic, was divorced.
"He called me a narcissist," Marsha said.
"I have one of the traits of narcissistic personality disorder," I said.
She processed the new information.

"People throw out you're a narcissist like saying you're an ass. Your diagnosis is easy. Google narcissistic personality disorder in the DSM-5 and read the list of 9 traits of narcissistic personality disorder on page 171. You only need five to prove your ex right.
I have number 9; people have told me I'm arrogant." I said.
A breeze blew through the car windows.
“I don’t do much Googling. I want a soulmate. I have a friend who found a soulmate after her divorce. I have found someone. I can't tell you who.
My ex texted me, “you okay?” Who divorces then texts “you OK?”
I’d take him back in a heart beat," Marsha said.

Before you dive into the soulmate pool, study adult attachment styles to break your maladaptive cycle. There are only four attachment styles. Secure, anxious, avoidant and fearful avoidant.
Studying this material for years I’ve never met a securely attach couple.

You are caught in the anxious avoidant trap, the negative cycle where he withdraws and you pursue. He avoids and you become anxious. He detaches and you cling. You fear abandonment and his fear is engulfment.
Engulfment is his fear of drowning in your attempts to connect emotionally.

The first step to healing and protecting yourself is be aware you have been in a maladaptive cycle. The second is boundaries, unfriend him. Your ex-husband doesn't miss you; he's bored using the bathroom at 4 AM. Boosting his ego, knowing you worship him despite discarding you.

By texting he is crumbing you for entertainment and to prove to others how wounded you are. Keeping you lingering and using your cringy clinging as his justification to leave the marriage.

I propose you are not a narcissist; he is. You have an anxious preoccupied attachment style. He is a fearful avoidant. You have been scapegoated and will be again without under standing of these concepts.

Crumbing is used by a person with fearful avoidant attachment style overlapping with narcissistic personality disorder. He forces you to linger, breaking no contact before the spark is cold. Destroying your ability to learn, heal and move on. Manipulating you as opposed to getting help. Narcissists don't seek help but they do prevent others from leaving the cycle. Understanding attachment theory after understanding personality disorders like NPD, narcissistic personality disorder, then learning about being scapegoated.
You are the scapegoat in this scenario. Damage has been done. Belittling behavior turned you into the scapegoat in your relationship, you became the one to blame, guilt and shame. His lack of communication increased your emotional pleas reinforcing his disconnection.
These are new terms, I should write you a letter," I said.

"I don't read, I can't settle down, I'm too hyper, looking for a sign,"
Marsha said.

“My letter would talk about how a narcissistically disordered personality use scapegoating and secondly how the attachment style of the fearful avoidant person weaponizes detachment to dysregulate you.

They crank and you cycle. Prolonging the disconnected relationship beyond a point of revival,”

We watched the children spill out of the funeral home like recess. Except for the deceased’s older daughter and younger son. The male students sprinting through the parked cars. Circling back and approaching their classmate slowly, the young man had grieved long enough. He ran between the cars with his pack of buds leaving the older girl alone to walk to the es**rt car behind the hearse.

Forbidden to be part of the procession her father gazed above the parking lot, seated on one of the display head stones. His hearing had become internalized like he was shocky.

The funeral director holding the car door, looking at his watch. He had an open casket at 2. Cremations will be the end of this business he thought.

“I hope I didn’t screw up my kids.” Marsha said. Failing to latch the door fully she smiled in the passenger’s window and didn’t say good bye.

“Dodged a bullet,” I whispered to an empty car.

“Why was she here,” my Grand son said? Standing behind my left ear. “She doesn’t want your stupid letter Grampy.”

07/09/2024

Floggen' the blog!

The Hubristic Pride Syndrome  It’s a pathological syndrome and a danger to mankind.  It is beyond the dark triad. The dark triad is the bottom three of the 10 personality disorders named inn the DSM-5.  I prefer the list in the old DSM-3 which included sa**sm as a disorder.  Narcissism, Machia...

06/06/2024

Floggen' the Blog

DSM 5