03/21/2020
Good News, MPI is now allowing us to do some key transactions over the phone. We will be available Monday - Friday from 9am to 1pm to help you complete all your autopac transactions via phone 204-338-7919 or email [email protected]
Thank you for helping us slow the spread!
We’ve heard from many customers that they’re concerned about how they are going to pay for their insurance or renew their driver's licence with the social distancing guidelines in place due to COVID-19.
But we have you covered.
We announced this morning that you’re now able to conduct many transactions by phone with Autopac agents or directly with Manitoba Public Insurance’s Contact Centre.
Temporarily, we’re allowing the following transactions to be done without the need to visit an Autopac agent or one of MPI’s Service Centres in person:
- New registration and policy application
- Renewal of an expiring/expired driver’s licence (including photo)
- Reapplication of a lapsed driver's licence
- Manual reassessment of an active or lapsed driver's licence
- Driver's licence replacement
- Basic ID card replacement (with no information changes)
- Vehicle insurance coverage renewal, reassessment, reactivation, reapplication
- Transfer of policy
- Payment
Customers who need to complete any of the transactions above are encouraged to call their Autopac agent or MPI’s Contact Centre at 204-985-7000 or 1-800-665-2410 directly.
You can find more information on our dedicated COVID-19 page: https://www.mpi.mb.ca/Pages/covid-19-information.aspx.