Caradoc Townsend Mutual Insurance Company

Caradoc Townsend Mutual Insurance Company Local insurance experts offering peace of mind through personalized service and personalized coverage

As a community owned mutual insurance company Townsend provides its insurance products through our own Agent force as well as through independent Brokers.

We’re hiring! CTM is looking for a motivated, people-focused Customer Service Representative to join our growing team! ...
05/20/2026

We’re hiring!

CTM is looking for a motivated, people-focused Customer Service Representative to join our growing team! If you’re passionate about insurance, enjoy working in a collaborative environment, and want to build a rewarding career, this could be the perfect opportunity for you.

We’re currently hiring for both our Komoka and Waterford offices, with a flexible hybrid work environment. You’ll be joining a supportive, team-oriented culture that values kindness, diversity, and respect, while helping customers protect what matters most.

Apply today - https://ctmins.bamboohr.com/careers

Long weekend plans? Don’t forget to capture what makes your community special 📸 Our challenge is still on, and we’d lo...
05/15/2026

Long weekend plans? Don’t forget to capture what makes your community special 📸

Our challenge is still on, and we’d love to see your perspective of the community you call home.

Our office will be closed on Monday for Victoria Day. We’ll be back and ready to connect on Tuesday!

Reminder:
🚨 CONTEST RULES
• Theme: Capture the beauty of your community
• Photo requirements:
– Landscape (horizontal) orientation
– People may appear only in the background and should not be the focus (for privacy)

‼️ HOW TO ENTER
DM us or email [email protected] with:
– Your horizontal photo
– Where the photo was taken
– Any account you’d like us to tag

CTM Care was proud to donate $1,000 during Friday’s Heart of Healthcare Radiothon. In total, the Radiothon raised $22,0...
05/12/2026

CTM Care was proud to donate $1,000 during Friday’s Heart of Healthcare Radiothon. In total, the Radiothon raised $22,000 toward a new echocardiogram machine for Norfolk General Hospital Simcoe Ontario . We’re grateful to support initiatives that strengthen local healthcare in our community.

Today is McHappy Day, and our CTMers are proud to be out volunteering in support of this important annual fundraiser.Sto...
05/06/2026

Today is McHappy Day, and our CTMers are proud to be out volunteering in support of this important annual fundraiser.

Stop by your local McDonald’s today, Wednesday, May 6, to take part. Proceeds from menu items help support local families through the impactful work of Ronald McDonald House.
A heartfelt thank you to Ronald McDonald House Charities for all that you do, and to McDonald's for the opportunity for CTM to get involved and support our community.

Our team had the opportunity to volunteer with Tim Hortons during Smile Cookie Week at both the Waterford and Komoka loc...
05/04/2026

Our team had the opportunity to volunteer with Tim Hortons during Smile Cookie Week at both the Waterford and Komoka locations. A special shoutout to Waterford Tim Hortons (328 Main St.), where cookie sales are proudly supporting the NGH Foundation, and to Komoka Tim Hortons (9919 Glendon Dr.), with proceeds benefiting Parkview Public School in Komoka.
Thank you to our amazing CTMers for taking the time to volunteer and support our local communities.

Our Agency, Underwriting & Claims Teams came together under one roof yesterday for a full day of collaboration & learnin...
04/29/2026

Our Agency, Underwriting & Claims Teams came together under one roof yesterday for a full day of collaboration & learning. These Teams meet twice a year to communicate openly, generate new ideas, and build stronger relationships that support better efficiencies across the organization. Thank you, Sawaya Gardens of Waterford, for the beautiful meeting space, and Barlow Subs of Waterford for the amazing lunch!
CTM supports these local businesses, and we recommend them for your next event!

Community connection and teamwork were at the heart of yesterday’s experience.Our team partnered once again with Church ...
04/14/2026

Community connection and teamwork were at the heart of yesterday’s experience.
Our team partnered once again with Church Out Serving to support the impactful, community‑driven work they do. With the help of our CTM Care Team, staff, and volunteers, we were grateful to cook and serve 199 meals together.

It is always a privilege to collaborate with an organization that is deeply committed to making a positive difference in our community. Thank you to everyone who contributed their time and energy to help make this day a success.

To learn more about Church Out Serving, support their work, or get involved, visit: https://churchoutserving.org/

Sunshine, fresh air, and a long weekend ahead ☀️Keep your camera handy and remember our challenge. Send us the moments...
04/02/2026

Sunshine, fresh air, and a long weekend ahead ☀️

Keep your camera handy and remember our challenge. Send us the moments that make you pause and smile. Your photo might be featured in our next calendar!

We’re proud to share this thoughtful review from a member who worked with our agent Brady Henry. Feedback like this trul...
04/01/2026

We’re proud to share this thoughtful review from a member who worked with our agent Brady Henry. Feedback like this truly means a lot to us.

Have a moment? Your feedback helps us grow:
CTM Komoka Review - https://g.page/r/CcDiqCoBmwcjEBM/review

CTM Waterford Review - https://g.page/r/CfexFk6u7TyYEBM/review

Full review:
“I had an amazing experience working with Brady Henry for my vehicle insurance. He was incredibly helpful, knowledgeable, and made the whole process so easy to understand. Insurance can sometimes feel confusing or overwhelming, but he took the time to explain everything clearly and made sure I was getting the best coverage for my situation.
What really stood out was how patient and responsive he was. Anytime I had a question, he answered quickly and made sure I felt confident in the decisions I was making. You can tell he genuinely cares about helping people and not just selling a policy.
I highly recommend him to anyone looking for vehicle insurance. He’s professional, trustworthy, and goes above and beyond to make sure you’re taken care of. I’m really grateful for how smooth he made the entire experience!”

Address

780 Old Highway 24
Waterford, ON
N0E1Y0

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+18883026052

Website

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