Insurance Brokers Association of Canada

09/04/2026

Is generative AI a massive efficiency booster for insurance brokers, or is it a ticking Errors and Omissions (E&O) timebomb?

On the latest episode of IBAC Tech Trek, host Tom Reid sits down with Kevin Lea (Axis Insurance & IBAA President-elect) and Tita Mandin (Senior Professional Liability Underwriter at Swiss Re) to tackle the real-world risks, common pitfalls, and practical E&O protections every broker needs to know when adopting AI.

Watch the full episode here: https://ow.ly/b7X650ZJtt6

09/01/2026

After 2 weeks of traveling BIPPER has seen so much of Canada! Thank you to everyone that participated in the second year of Where's BIPPER, we can't wait to see you again next year!

08/26/2026

Canada's insurance brokers stand together and we know what's worth protecting.

08/24/2026

BIPPER has been popping up all around Canada, even abroad! Where will BIPPER be spotted next? Follow us to find out

08/21/2026

A broker knows they can’t make mistakes - but AI sometimes does. As brokerages incorporate AI into their workflows, it’s crucial to remember even insurance-specific AI platforms have limitations. Nothing can replace professional, human judgement.

Read up on how you can achieve efficiencies and reduce the risk of crucial errors at

The Danger of Probabilistic Models in P&C In the technology sector, a minor software glitch or an inaccurate automated response gets written off as a “bug.” In Canadian property and casualty (P&C) insurance, the same mistake is an Errors and Omissions (E&O) claim, a damaged reputation, or an uni...

08/17/2026

BIPPER will be popping up all across the country! Where was BIPPER spotted? Follow us to find out

08/14/2026

BIPPER will soon be popping up in all kinds of places across the country. Where's BIPPER? Follow us to find out.

BIPPER va bientôt se montrer le bout du nez un peu partout au pays. Où est BIPPER? Suivez nous pour le savoir.

08/11/2026

SPOT THE RISK. Prune trees to create a two-metre gap from the ground. Learn how you can protect the things that matter most at TheBigIf.ca

08/07/2026

A brokerage’s biggest expense? The time you spend on tasks that don’t add value. AI eliminates the ‘Admin Tax’: manual data entry, hunting for documents, etc. Virtual receptionists can respond to clients outside the 9-to-5 window and monitor real-time data for hyper-personalized service. Most important; your team can move from processors to true advisors.

Read more about reclaiming the human element here: ibactech.ca/where-does-ai-help-your-brokerage/

The most expensive resource in a brokerage isn’t the office lease or the BMS license, it’s the time your team spends on tasks that don’t add value. In many firms, high-value producers and experienced CSRs spend up to 40% of their day on what we call the “Admin Tax”: manual data entry, hunt...

08/05/2026

SPOT THE RISK. Dirty gutters? Dry leaves, pine needles, and twigs that easily ignite are a fire hazard. Clean your roof and gutters. Learn how you can protect the things that matter most at TheBigIf.ca

REPÉRER LE RISQUE. Gouttières sales? Les feuilles mortes, les aiguilles de pin et les brindilles qui prennent rapidement feu sont un danger d’incendie. Nettoyez votre toit et vos gouttières. Voyez comment protéger ce qui compte le plus à SiJamais.ca