Callnovo Contact Center

Callnovo Contact Center Empowering global customer engagement through human expertise, software, and AI.

Callnovo is a global provider of multilingual customer service outsourcing and AI-powered support solutions. For 20+ years we’ve helped 1,000+ companies across 40+ industries deliver 24/7 customer support in 65+ languages via phone, chat, email, SMS, and social media. We combine human expertise, advanced technology, and AI to create exceptional customer experiences worldwide.

▪ We’re Hiring: Full-time English-Speaking Accounting Assistant 📊💻 Remote | 5 days × 8.5h/day | Australia Finance Projec...
06/06/2026

▪ We’re Hiring: Full-time English-Speaking Accounting Assistant 📊

💻 Remote | 5 days × 8.5h/day | Australia Finance Project

📋 Job Duties
▪ Daily bank reconciliation & financial data entry on Zoho Books
▪ Invoicing, AR follow-up, monthly financial reports (P&L, Cash Flow, Balance Sheet)
▪ Payroll & sales commission calculation, leave management
▪ Assist BAS, annual tax filing & month/year-end closing
▪ Cooperate with external auditors & ad-hoc accounting work

✅ Requirements
▪ Basic accounting knowledge, detail-oriented with numerical data
▪ Proficient in Excel; Zoho Books experience preferred
▪ Fluent English for cross-border communication
▪ Strong deadline management capability

💼 Benefits
▪ Stable full-time formal employment
▪ Master Australian accounting rules & Zoho cloud finance system
▪ Supportive international professional team

🥅Click to apply for this job:
https://assess.herodash.ai/jobs/148

🤝Hiring! English Customer Service AgentsWe’re hiring NOW: 1 x English Voice Customer Service Agents⛳Working Time: 7am-3p...
06/05/2026

🤝Hiring! English Customer Service Agents

We’re hiring NOW: 1 x English Voice Customer Service Agents

⛳Working Time: 7am-3pm, PST
💸 6-month stable contract
📚 Training: 3-day FREE professional training
💬 Work Setup: flexible and friendly

✅ Basic Requirements:
Fluent English and without obvious accent
1+ year of customer service experience (any industry)
College diploma or above

Ready to join? Comment your idea below~

Many Airbnb property managers in Australia fall into the same trap.They see a 4.9-star listing.Then start studying every...
06/02/2026

Many Airbnb property managers in Australia fall into the same trap.
They see a 4.9-star listing.
Then start studying everything:

✔ The furniture
✔ The interior design
✔ The photos
✔ The listing description

Some even copy the entire setup.
But after spending thousands upgrading the property...
Bookings barely move.
Ratings stay the same.

Why?

Because you copied the property.
But not the operation behind it.

Guests book because of the property.
They leave 5-star reviews because of the experience.

When a guest sends a message at 9 PM...
How long does it take to get a reply?

When something goes wrong during check-in...
Who handles it?

When cleaning issues happen...
Who follows up?

When complaints come in...
Who stays on top of them?

These things don't show up in listing photos.
But they absolutely show up in your reviews, repeat bookings, and owner retention.

That's why more Airbnb management companies across Cairns, Gold Coast, Sunshine Coast and other tourism markets are investing in operational support.

At RemoteTalent, we help property management and holiday rental teams with:
✅ Airbnb & Booking.com guest communication
✅ Check-in & check-out coordination
✅ Cleaning coordination
✅ Maintenance follow-ups
✅ Multi-platform reservation management
✅ Guest complaint handling
✅ Owner communication support

And the best part?
The cost is often less than 40% of hiring locally.
Many property managers don't need another property.
They need the right people behind the scenes to keep operations running smoothly.
If you're managing short-term rentals in Australia and wondering what support structure makes sense for your portfolio size, send us a message with:

📍 Your location

🏠 Number of properties

Happy to share some real-world team setup examples.











🥂The Honest Candidate (Warm & Funny Short Story)​     A recruiter was interviewing an overseas candidate for an internat...
05/31/2026

🥂The Honest Candidate (Warm & Funny Short Story)​

A recruiter was interviewing an overseas candidate for an international position.​

-The recruiter asked: “What’s your biggest weakness?”​
-The candidate smiled and answered confidently: “Honesty.”​

-The recruiter was confused: “Why do you think honesty is a weakness?”​
-The candidate replied: “Most interviewers don’t like honest answers.”​

-The recruiter laughed and hired him on the spot.

In overseas recruitment, we don’t need perfect candidates—we need real and interesting talents.

📢 We’re Hiring: Full-time English-Speaking Accounting AssistantLocation: Flexible| Working Hours: 5 days × 8.5 hoursAbou...
05/30/2026

📢 We’re Hiring: Full-time English-Speaking Accounting Assistant

Location: Flexible| Working Hours: 5 days × 8.5 hours

About the Role:
Join our team as an Accounting Assistant and play a key role in supporting our Australian financial operations. You’ll ensure the accuracy of daily transactions, maintain our financial records, and collaborate with external stakeholders to keep our books compliant and up-to-date.

✅ Key Responsibilities:
-Perform daily bank reconciliations to ensure all transaction records are accurate
-Manage end-to-end tasks in Zoho Books: invoicing, sales orders, accounts receivable follow-ups, and product data entry
-Assist in preparing & reviewing financial statements (Cash Flow, P&L, Balance Sheet) using Zoho Books’ auto-generated reports
-Prepare monthly financial reports as required (Profit & Loss, Cash Flow Statement, Balance Sheet)
-Support payroll processing, sales commission/bonus calculations, and employee leave entitlement tracking
-Maintain compliance with Australian Accounting Standards and internal financial policies
-Liaise with external accountants to complete BAS statements and annual tax filings
-Assist with monthly/year-end closing procedures and ad-hoc financial analysis tasks
-Other accounting-related tasks assigned by management

🎯 Requirements & Preferences:
-Basic understanding of accounting principles and financial statement structures
-Meticulous attention to detail with a strong focus on data accuracy
-Proficiency in Excel and basic financial analysis tools
-Excellent time management skills to meet deadlines consistently
-Strong communication skills to coordinate effectively with external accountants
-Preferred: Hands-on experience with Zoho Books, BAS reporting, and year-end tax processing
-Fluency in English (required for cross-border collaboration)

💼 What We Offer
Stable full-time role with structured working hours
Clear role expectations and support from our international team
Opportunity to build experience in Australian accounting standards & cloud-based ERP systems
Collaborative, results-driven work environment

📩 How to Apply:
Add me as your friend, and send your resume to: [email protected]

📢 We're Hiring! English Customer Service SpecialistYour Role✅ Deliver friendly English customer support & resolve inquir...
05/29/2026

📢 We're Hiring! English Customer Service Specialist

Your Role
✅ Deliver friendly English customer support & resolve inquiries/complaints efficiently
✅ Handle orders, returns & exchanges accurately
✅ Update customer records and cooperate with teams to boost satisfaction

What We Look For
🔹 Fluent standard oral English
🔹 1-2 years customer service experience
🔹 Sales awareness / pre-sales experience a plus
🔹 Quick to learn & great service mindset

Working hours: PST 4:30am-12:30pm Or 10:30am-6:30pm (Thur. to Mon. or Sat. to Wed.)

Join our team and grow with us! DM us to apply now 💬
https://assess.herodash.ai/jobs/144

05/23/2026

3 Funny & True Overseas Recruitment Stories 🤣

Recruiting across borders is never just about resumes and interviews. It’s full of tiny, hilarious, and heartwarming surprises! Today I’m sharing 3 real funny stories from our overseas hiring journey — pure, lighthearted workplace fun with zero judgment 😜

1. The “Pet Manager” Candidate 🐶
We once interviewed a candidate for a senior remote operation role. His resume was perfect, his interview answers were professional, and we were almost ready to send the offer.
Until he casually mentioned his biggest daily “management challenge”: managing his 3 naughty dogs while working from home.
He said he had to schedule meetings around his pets’ walk time, and even trained his dogs to stay quiet during conference calls. We were worried it would affect work at first — but turns out, his super strict self-management and time-planning skills were exactly why he’s such a great fit for remote work!
Lesson learned: Good time managers can manage anything, even energetic pets 🐾

2. The Unexpected “Cultural Gap” Answer 🗣️
Cultural differences always bring funny interview moments!
We asked a Southeast Asian candidate the classic interview question:“What’s your biggest weakness?”
Instead of the standard polite answer, he replied very seriously:“I’m too used to smiling at everyone, even when I’m stressed. My teammates never know when I’m tired.”
It was such a sincere and lovely answer! It totally broke the stiff interview atmosphere. We ended up hiring him immediately — positive and gentle personalities are always precious in any team ✨

3. The Resume “Easter Egg” 🎮
We received a designer’s resume that looked totally ordinary at first glance. But after scrolling to the last line, we found a super cute Easter egg:
“Bonus skill: Can draw custom team avatar stickers for free.”
Our team instantly fell in love! Creative people always add tiny surprises to their work and life. He joined the team later, and now our group chat is full of his exclusive stickers. He’s not just a great designer, but also our team’s “happiness supplier” 😆

---
Hiring is always more than matching skills. Every candidate carries unique stories, personalities and little charms.
Have you ever met any funny or warm recruitment stories? Feel free to share in the comments below!👇

🔥 Content Writer Role – Join Our Team Today! 🔥Are you good at content creation and familiar with American local culture ...
05/22/2026

🔥 Content Writer Role – Join Our Team Today! 🔥

Are you good at content creation and familiar with American local culture and social media operation?

✨ Why choose this role:
✅ 100% Work from anywhere with no location limits
✅ Flexible schedule aligned with US Pacific Time
✅ Opportunity to build your portfolio with US-focused content
✅ Collaborate on topics spanning multiple fields with full creative support

We hope you have solid writing ability, be proficient in information sorting and content polishing, and have stable working status.

If you are interested, please click the link below to submit your resume!
https://assess.herodash.ai/jobs/145

05/20/2026

Recruitment Fun Stories Vol.2 | Global Hiring Edition

Hiring across borders always brings unexpected little joys and funny moments! 🌍

Working on overseas recruitment, we’ve met candidates from all corners of the world with interesting cultural quirks, warm small talks, and super relatable job‑hunting stories.

From funny timezone mix‑ups during interviews to unique local habits shared casually by applicants, every chat lets us see the real, vivid side behind resumes.

No sensitive info, no personal details—just lighthearted behind‑the‑scenes moments from our global hiring journey.

Stay tuned for more recruitment fun!

05/17/2026

Fun Little Stories from Global Hiring 🌍✨

Lighthearted real moments from our overseas recruitment journey (no private details!):

🗣️ Too‑honest candidates: “I take this job to chat globally & practice languages while getting paid!” Who can blame them?

📅 Resume timing chaos: Missing exact month‑year work dates = endless guessing career gaps (hello 8‑month experience at 17, now 20!)

🌏 Cross‑cultural interview vibes: Super casual chatty folks vs ultra‑polite formal candidates—love every style!

☕ Flexible work dreams: Candidates asking to work from cafes/scenic spots (stable internet is non‑negotiable though 😉)

🗨️ Language skill surprises: “Fluent” on paper vs humble rock‑star speakers in real interviews!

Recruiting globally is never boring!

Address

3601 Highway 7 East, Suite1108, Markham
Toronto, ON
L3R0M3

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