11/07/2024
We are seeking a professional, responsible, and goal oriented Third-Party Collections Representatives who excels at managing account interactions with a strong emphasis on providing exceptional customer service, sensitivity, and a sense of urgency. Our dedication to customer and client care is unmatched, offering abundant opportunities for career growth within our company. We are looking for talented individuals who can grow with us!
Candidate Qualifications:
CBSC has an incredible team of motivated, talented, and inspired employees, with an average tenure of almost 20 years! If you are interested in joining our team and building a career with us, take a moment to review the checklist below to see if you are a good fit for our growing team:
• You are a great communicator – you enjoy connecting with people and have strong communication and computer skills, as well as being familiar with several social media platforms.
• You are ready to solve problems – you are observant and an efficient multitasker.
• You know how to negotiate – you listen carefully and look for solutions.
• You want to be rewarded – you are focused and work hard and possess a commitment to learning and growing within the business.
*Experience working in a high-volume call center environment and/or knowledge of third-party collections, is a plus.
Responsibilities:
• Manage both inbound and outbound customer calls related to overdue accounts and facilitate payment arrangements to bring accounts to a zero-balance resolution.
•Manage each call with the utmost professionalism and respect while ensuring the needs of the customer and our client are met.
• Resolve customer account discrepancies.
• Safeguard the privacy and protection of customer information.
• Meet and exceed individual targets and performance expectations.
This position is available immediately. Flexible Hours and Work Schedule for qualified candidates.
To apply, please email : [email protected]
