I must have the best job in the world: I make a living helping others, teaching, holding their hand, salvaging their deals, saving them money, imparting the best tips, and at the end of the day they think I’m their hero. How cool is that? I do not take a banker’s approach – there is no typical ‘suit and tie’ staring across a big desk , making you uncomfortable. In fact, most people think I'm laid
back and easy going. I feel very strongly that there is so much more to being a spectacular mortgage broker than merely obtaining my clients the best rates. That’s the easy part. Imparting knowledge and sage advice takes more time, effort and a sincere enjoyment of the process. Asking you the appropriate questions, figuring out your needs and then matching your requirements to the most appropriate lender and product is almost like putting together a puzzle. What really makes me different from most brokers is that I don’t just want to hear from you when you need a mortgage. I prefer a holistic approach that encompasses the before, during and after process. In fact, it is often ideal when a potential client contacts me as early as six to twelve months before they’re ready for a new mortgage or renewal. That gives us time to improve your credit, or develop an ‘action plan’ of steps you can take to make your good credit score exceptional. For a lot of people in the service industries, the term Customer Service is a catch-phrase that is over used and under delivered. It would be my pleasure to show you what it really means.
