Grand River Insurance o/b BMT Insurance Brokers Limited provides home, automobile, and business insurance in Ohsweken Ontario. We take pride in knowing that we have helped our clients to find the best coverage at the right price that suits their needs and expectations. In the event of a claim, our clients know that we are there to provide help and counsel to ensure a fast, speedy claim settlement.
Further, on site is Granite Claims Solutions who have been a tremendous resource for claims handling and knowledge in the industry. Like other independent brokers, we issue binders and new policies, endorsements and process renewals. We have stressed to our insureds the importance of good communication between the broker and client to insure proper coverage is in place. We have noticed as our clients become better informed about insurance that there has been a tremendous increase in clients wishing in-depth discussions about their policy coverage and how they can get the most value for their insurance dollar. We will make a concerted effort to support and sponsor community programs in our area. We will seek out local associations and offer support and advice to attract new clients who are recently moved to the area or about to in the near future. INSURANCE PARTNERS
We will include inserts in renewal, endorsements, and correspondence stressing the importance of the insured taking an active interest and responsibility for trying to control the severity and number of claims. Our staff should take every opportunity, when discussing insurance with a client, to emphasize the consequences of multiple claims. BUSINESS PARTNERS
Again we should encourage insureds to take responsibility for controlling claims in partnership with their broker by in- stalling alarm systems and continuing to maintain and upgrade their property. We should stress the benefit that good loss ratios help to control rates and ensure markets that want to write their business. STRATEGIC ALLIANCES
Some of our present companies have surveyed us to investigate co-operative advertising but we have not committed to any programs at present. SERVICE AND SUPPORT
Grand River Insurance sells, services, handle claims and are responsible for the accounts receivable. We have found over the years that our clients prefer to deal with one broker who is aware of their particular needs. We also provide insurance services to non-clients, such as lawyers and mortgagees, to ensure our mutual clients have proper coverage and binding notes in place for the purchase of homes, businesses, and automobiles.
