Term & condition
# Purchasing :
> Customer can buy any product from album , live or given post as per availability of a product .Preferable mode of order is via inbox message.
> cancellation of any confirmed order is not expected and accepted. Any cancellation from customer’s end without any prior notification / discussion will be treated as fraudulent activity .opexbd reserves the right to canc
el any order.
# Delivery
> delivery is done through 3rd party . They are the fully responsible for the delivery process & timing .
> customer can request for change of delivery time & date while delivery office contact them.
> If any customer requires another person to receive the product then the receiver must be informed prior to the delivery.
> customers are requested to pay the exact amount mentioned in the voucher.
# Payment
> customer can pay through BKash , cash on delivery or via bank account .
> Advance , pre - payment , will be selected base on discussion during order placement .
> Late payment will result in order cancellation and ban from page .
# Return policy
> there is no return policy unless the product is found defective / broken/ damaged after delivery or opexbd misses the delivery deadline .
> there is no option to return if a customer doesn’t like the product after delivery .
# Fraudulent activity
> If any product is not received while delivered after confirmation from blueberry planet .
> returned from customer end without any notification / discussion whether the product is found all right .
> Returned from courier office but customer didn’t notify opexbd through page / phone .
> Above activities will be treated as fraudulent activities and Blueberry planet will take necessary action to prevent any further fraudulent activity occurs in future .