27/03/2025
If ever there was an example of the value of financial advice, this article highlights it.
https://www.abc.net.au/news/2025-03-27/default-superannuation-insurance-tpd-income-protection-claims/105075110
I've read lots of these stories in the media over the years.
While the topic is complex, I've never read anything in the articles covering the key point - the difference between Group Insurance and Personal Insurance.
We recommend that clients purchase Personal Insurance policies rather than Group Insurance policies.
Personal Policies
You enter into a contract with the insurer.
You provide extensive details of your health, occupation and pastimes, and they assess this information. This is called Underwriting.
Then they make an informed decision to offer you a policy.
Provided that you pay your premiums on time, the insurer is obliged to continue to provide your policy.
The terms of the policy cannot be altered by the insurer to your detriment.
These policies provide you with the maximum possibility of having a claim paid.
The premiums are typically, but not always, higher than for Group Insurance.
Group Policies
The insurer enters into a contract with an organization like a superannuation fund – not you.
The insurer typically does not undertake much or any underwriting when you apply for a policy.
They will undertake this when you lodge a claim, and you could find out at that point that you were not insured.
The terms of the policy can be changed to your detriment.
The insurer is not obliged to offer you cover in the future.
We feel that these are unacceptable risks for our clients.
A lot of people who have "insurance in their super" are really just paying premiums. They are not adequately insured - as Lyndal Jordan sadly found out.
Determining someone's insurance needs is complex and the only way to do it properly is to seek professional advice. We should all stop pretending that cover determined by a formula by a super fund will ever be adequate. It won't be, no matter how much tinkering we do to the system.
Despite Australians paying almost $7 billion for group insurance within super annually, new research shows more than a quarter aren't aware if they have cover or the details of their policies.