Firefighters Mutual Bank

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Firefighters Mutual Bank We're here to help in any way we can! Message us your questions. We’re online from 8am to 7pm Monday to Friday and 9am to 3pm on Saturdays.

Firefighters Mutual Bank is a bank dedicated to fire and emergency service employees, volunteers and their families Australia wide. Our goal is to help our members make the most of their money and be there at every stage of their financial journey with quality banking products and services. As a mutual bank, part of our profits are reinvested back into the bank and through the wider community to ensure members benefit. Join us and you’ll find a bank that wants to serve you, just as you serve the community.

📅 To help you plan ahead, please note that our branches will be closed to members in Western Australia on Monday, 28 Sep...
25/09/2026

📅 To help you plan ahead, please note that our branches will be closed to members in Western Australia on Monday, 28 September, for the King's Birthday public holiday. 👑

The following services will still be available during this time:

📱 mobile app
💻 internet banking
📶 SMS banking
🆗 EFTPOS transactions
🏧 ATM transactions
💳 Visa transactions
☎️ National Contact Centre

📞 Please call us on 1800 800 225 if you need any help - we're here until 8pm.

Details of other upcoming public holidays: https://www.fmbank.com.au/faq/other-ways-we-can-help/public-holidays

📅 To help you plan ahead, please note that our branches will be closed to members in Victoria on Friday, 25 September, f...
24/09/2026

📅 To help you plan ahead, please note that our branches will be closed to members in Victoria on Friday, 25 September, for the AFL Grand Final public holiday. 🏉

The following services will still be available during this time:

📱 mobile app
💻 internet banking
📶 SMS banking
🆗 EFTPOS transactions
🏧 ATM transactions
💳 Visa transactions
☎️ National Contact Centre

📞 Please call us on 1800 800 225 if you need any help - we're here until 8pm.

Details of other upcoming public holidays: https://www.fmbank.com.au/faq/other-ways-we-can-help/public-holidays

Have you noticed that someone you care about just doesn't seem quite themselves lately? Maybe they're quieter than usual...
10/09/2026

Have you noticed that someone you care about just doesn't seem quite themselves lately? Maybe they're quieter than usual, more stressed, withdrawn, or simply out of sorts.

Trust your instincts and take the time to check in.

A simple conversation could make a difference. 💛

Learn about the signs and when it's time to ask R U OK? Visit: ruok.org.au

Every scam report helps bring us closer to a world with less scams. ​The more we know about scammer activity, the better...
28/08/2026

Every scam report helps bring us closer to a world with less scams.

​The more we know about scammer activity, the better we can adapt our defences and help stop scams before they cause harm.

​Use the Scamwatch form to report any suspicious contact or activity. Your report helps us stop scammers and warn others. To make a report, visit: https://www.scamwatch.gov.au/report-a-scam

​

The best defence against scams is knowing what to look for. ​Scammers continue to evolve their tactics, but understandin...
26/08/2026

The best defence against scams is knowing what to look for.

​Scammers continue to evolve their tactics, but understanding common warning signs can help you recognise suspicious activity before it becomes a problem.

​This Scams Awareness Week, put your scam sense to the test and take a moment to refresh your scam awareness knowledge.

​Take the scam sense quiz at: https://www.scamwatch.gov.au/research-and-resources/quiz-test-your-scam-sense

​

Stop. Check. Protect. ​Three simple steps that can help reduce the risk of falling victim to a scam: ​✅ Stop before acti...
24/08/2026

Stop. Check. Protect.

​Three simple steps that can help reduce the risk of falling victim to a scam:

​✅ Stop before acting on unexpected requests.
✅ Check who you're dealing with.
✅ Protect your personal and banking information.

​This Scam Awareness Week, take a moment to think before you click, pay or share.

​Learn more at the Firefighters Mutual Bank security hub or visit: https://www.scamwatch.gov.au/stop-check-protect

​

As part of our NAIDOC Week celebrations, we came together to recognise and celebrate the history, culture and achievemen...
13/07/2026

As part of our NAIDOC Week celebrations, we came together to recognise and celebrate the history, culture and achievements of Aboriginal and Torres Strait Islander peoples, while reflecting on this year’s theme, 50 Years of Deadly.

Our team took part in a range of cultural learning experiences, including a Lunch & Learn with Tammy Anderson, Principal of Briar Road Public School and recipient of the 2026 Premier’s Teachers Mutual Bank Aboriginal Education Scholarship. Tammy shared insights from her international study tour and the importance of culture, connection and community in supporting Aboriginal and Torres Strait Islander students.

Team members also joined cultural weaving workshops with Cherie Johnson from Speaking in Colour, learning traditional weaving techniques, creating contemporary woven bracelets and contributing to a collaborative artwork that will be displayed in our Shelley Street office.

Thank you to Tammy and Cherie for helping us celebrate, learn and strengthen our connection to First Nations cultures and communities.

➡️ Find out more about NAIDOC Week:

👀We've launched a new website.Designed with our members in mind, the new website makes it easier to explore products and...
24/06/2026

👀We've launched a new website.

Designed with our members in mind, the new website makes it easier to explore products and services, find information and access the tools you need.

Take a look around and discover the new experience. ✨

Visit your new website: https://www.fmbank.com.au

Today, we say thank you. On Thank a First Responder Day, we recognise and celebrate the firefighters, emergency service ...
10/06/2026

Today, we say thank you.

On Thank a First Responder Day, we recognise and celebrate the firefighters, emergency service workers and first responders who show up for our communities every day, often in the most challenging circumstances.

We also acknowledge the families and support networks standing beside them.

At Firefighters Mutual Bank, we’re proud to support a community built on courage, resilience and service.

Thank you for everything you do to help keep Australians safe.

If you’re planning ahead for the King’s birthday public holiday, please be aware our branches in NSW, ACT and VIC will b...
05/06/2026

If you’re planning ahead for the King’s birthday public holiday, please be aware our branches in NSW, ACT and VIC will be closed on Monday 8 June. Our Contact Centre will be open 8am-8pm.

31/03/2020

Due to COVID-19, Murdoch Uni and Curtin University have now closed to all but staff who cannot work from home. In consideration of the decision to limit the number of people on campus, our branches on those campuses will temporarily close, effective from 4pm today.

Once the campuses reopen, our branches will resume business.

We sincerely apologise for any inconvenience caused. If you normally visit either of those branches, there are a number of alternative options open to you.

• Our branch at 111 Colin Street, West Perth is open from 9am – 5pm on weekdays.

• All our usual banking services are available, including mobile banking, internet banking and phone banking. If your visit to a branch is not strictly necessary, we do recommend that you stay safe and bank using one of these online channels.

Find more information on how you can access the bank: fmbank.com.au/accounts/managing-your-account

Our Western Australia office will be closed on Monday 4 June 2018 for the Western Australia Day public holiday.Phone, in...
31/05/2018

Our Western Australia office will be closed on Monday 4 June 2018 for the Western Australia Day public holiday.

Phone, internet and mobile banking will be available as normal. Please log in online or contact us if you need to access your account.

Phone, internet and mobile banking will be available as normal. Please log in online or contact us if you need to access your account. 

Address

111 Colin Street
West Perth, WA
6005

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+611800800225

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