Bill Chaser

03/12/2023

If you’re a business that uses SMS or any type of customer marketing / communications, please checkout our partner Yabbr.io - they’re the best in the business and they’ll be uploading messaging and marketing tips weekly!

30/11/2021

Christmas is fast approaching! The Bill Chaser office will be closed on the following days over the Christmas and New Year period.

If you have any queries during our close period, please don’t hesitate to email our customer service team and we will make sure to get back to you as soon as possible.

26/11/2021

By having a well-organized accounts receivable process, you can take control of your cash flow and get your business finances back on track, ultimately streamlining your business.

Below is an introduction from Xero to one of the most important functions in a business.

Learn how accounts receivable works, and find out what happens when your invoices aren’t paid in this guide.

23/11/2021

Welcome back to this month's series of Bill's Tips! This series is focused on how to get your invoices paid on time. Today's tip is to contact a collections agency.

When non-payment persists, after multiple attempts of collection, contact a collections agency.

It may not be worth your while to continue to follow up with customers who are refusing to pay. This takes time and energy that may otherwise be put into other aspects of your business, rather than following up with late payers. A collection agency receives a percentage of what is collected, rather than you writing off the debt completely.

Late payments in turn affect your bottom line and this can result in some businesses being at risk of insolvency. Engaging with a debt collection agency is a way of taking back control over your business’s finances and can get you back on track with your cash flow.

17/11/2021

When utilising Bill Chaser, your customers will be sent a series of emails and SMS messages, as well as being given access to an easy, secure online way to manage and pay their debt.

If necessary, a customer service representative can contact customers whose debts are not recovered using the automated system.

Have you got a debt you're chasing? Visit our website to sign up and load a debt in minutes!

https://billchaser.com.au/

15/11/2021

Welcome back to this month's series of Bill's Tips! This series is focused on how to get your invoices paid on time. Today's tip is to be consistent.

If accounts remain outstanding, be sure to adhere to your collection process.

More than often, it is a genuine misunderstanding when the customer hasn’t paid on time. They may be waiting on an amended invoice or the email has gone directly to their junk folder, or sometimes it has just simply slipped their mind.

Before charging a late payment fee or sending a letter of demand, check that everything is completed on your end first. Make sure the invoice has been sent to the correct email address, the terms of payments are clear and that there isn’t anything the customer is waiting on prior to payment.

09/11/2021

Following up on late payments in-house can often turn into a frustrating and emotional conversation.

Your relationships are important, our staff at Bill Chaser will hold them in the highest regard while empowering your clients to organise payment.

Outsourcing your debt collection provides a completely non-confrontational and respectful solution - simply explain that this is a step applied to all clients in your accounts receivable process. From there, we can set up the framework and provide necessary explanations in the event of any questions or concerns.

Have you got a debt you're chasing? Visit our website to sign up and load a debt in minutes!

https://billchaser.com.au/

01/11/2021

Empathy and professionalism are crucial in our operations, not only for successful collections, but also to maintain the reputation and relationships that you have built as part of your brand.

Bill Chaser's unique approach to communicating with customers is designed to give your customer the control, autonomy and respect to manage their own outstanding account.

29/10/2021

Welcome back to this month's series of Bill's Tips! This series is focused on how to get your invoices paid on time. Today's tip is to know your process.

When following up on unpaid invoices, make sure you have an appropriate process in place first.

Before invoicing you should decide on what your terms will be, this could be a 14-day due date, a follow up call close to the date as well as sending out a reminder seven days after the payment was due. Once you lock in your process, stick to it. Set aside time each week to follow up on invoices and check your terms of payment.

20/10/2021

Bill Chaser is committed to helping you pay your account in the most convenient way, below are the available ways you can pay your invoice:

Full payment: Via Credit Card, Direct Debit or BPay.

Part payment: Make a part payment of your outstanding amount via the above methods.

Payment arrangement: If cashflow is an issue, you can organise to pay your invoice off over time with our flexible payment arrangements.

11/10/2021

LinkedIn is regarded as the most effective business social network. It’s the professional area for more than 774 million members in more than 200 countries around the world.

It also has a huge potential to help grow your brand as it provides direct access to potential customers, competitors, investors and potential new hires.

Keep reading the below MYOB blog article for different tips and tricks on how to grow your brand on LinkedIn!

Start here to begin designing a strategy to grow your brand on LinkedIn, whether that’s as a business or as a professional.

06/10/2021

Welcome to this month's series of Bill's Tips! This series is focused on how to get your invoices paid on time. Today's tip is to send your invoices ASAP.

To encourage prompt payment, send your invoice as soon as the job is done. The sooner the client receives an invoice, the sooner you will be paid. Sending the invoice once the job is complete also means that the work you have done will still be fresh in their mind, rather than waiting a week or two when they are already thinking about the next job.

Queries delay payments. So, to avoid this issue and maintain the relationship you have with your customers, give them a call after sending the invoice to check they have received it and are happy with the service you have provided.