13/10/2026
🚨 **ASIC Releases New Report: What Mortgage Brokers Need to Know!**
🏡 With over 80% of Australian home loans now arranged through mortgage brokers, ASIC is placing greater emphasis on consumer protection, compliance and the Best Interests Duty (BID).
📊 **ASIC Report 840 – Key Details**
📅 **Published:** October 2026
📅 **Data Review Period:** April 2023 – March 2025
🔍 **Scope:** 8 major aggregator groups, 1,600 loan recommendations and more than 400 consumer complaints (March 2023 – May 2025).
🔎 **Key Findings**
✅ **Best Interests Duty:** Brokers must clearly justify loan recommendations, particularly when recommending higher-cost products.
✅ **Compliance & Documentation:** Stronger record-keeping, quality assurance and ongoing monitoring are essential.
✅ **Complaints Handling:** ASIC identified gaps in complaint reporting and internal dispute resolution processes.
✅ **Technology & AI:** ASIC highlights opportunities for AI to improve lender policy comparisons, loan recommendations and compliance monitoring, supported by strong governance.
💡 **What Does This Mean for Brokers?**
The future of mortgage broking isn't just about settling more loans. It's about delivering better customer outcomes, maintaining strong compliance standards and embracing smarter technology.
🌟 **At Broker Bridge, we believe better education, stronger compliance and smarter technology are the foundations of a successful and sustainable mortgage broking business.**
📖 **Source:** ASIC Report 840 – *Mortgage brokers: Review of best interests duty and complaints handling practices* (October 2026).