16/03/2023
๐ ๐ฎ๐ท๐ผ๐ฟ ๐๐๐๐๐ฟ๐ฎ๐น๐ถ๐ฎ๐ป ๐ณ๐ถ๐ป๐ฎ๐ป๐ฐ๐ถ๐ฎ๐น ๐ฐ๐ผ๐บ๐ฝ๐ฎ๐ป๐ ๐๐ฎ๐๐ถ๐๐๐ฑ๐ฒ ๐ต๐ฎ๐ฐ๐ธ๐ฒ๐ฑ ๐๐ถ๐๐ต ๐ฏ๐ฎ๐ด,๐ฌ๐ฌ๐ฌ ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ๐ ๐ถ๐บ๐ฝ๐ฎ๐ฐ๐๐ฒ๐ฑ.
Latitude Financial has been targeted in a โsophisticated and malicious cyber-attackโ.
Earlier today in an ASX announcement Latitude Financial revealed it has been targeted in a cyber-attack with up to 328,000 customers impacted. Information stolen includes ๐ญ๐ฌ๐ฌ,๐ฌ๐ฌ๐ฌ ๐ฑ๐ฟ๐ถ๐๐ฒ๐ฟโ๐ ๐น๐ถ๐ฐ๐ฒ๐ป๐ฐ๐ฒ๐ ๐ฎ๐ป๐ฑ ๐ฎ๐ฎ๐ฑ,๐ฌ๐ฌ๐ฌ ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฟ๐ฒ๐ฐ๐ผ๐ฟ๐ฑ๐.
๐๐ก๐จ ๐ข๐ฌ ๐๐๐ญ๐ข๐ญ๐ฎ๐๐ ๐
๐ข๐ง๐๐ง๐๐ข๐๐ฅ ๐๐ง๐ ๐ฐ๐ก๐๐ญ ๐๐จ ๐ญ๐ก๐๐ฒ ๐๐จ?
Latitude is an ASX listed major Financial Services company who issues consumer credit cards, personal loans including car finance, and provides Buy Now Pay Later (BNPL) schemes to Harvey Norman, JB Hi-Fi, David Jones and The Good Guys amongst others.
๐๐ก๐๐ญ ๐ข๐ฌ ๐๐๐ญ๐ข๐ญ๐ฎ๐๐ ๐๐จ๐ข๐ง๐ ๐๐๐จ๐ฎ๐ญ ๐ญ๐ก๐ ๐๐ซ๐๐๐๐ก?
Latitude says it's "doing everything in its power to contain the incident and prevent the theft of further customer data", and is contacting those customers affected by the attack.
The Australian Cyber Security Centre is working with the company, and Latitude says it's cooperating while authorities investigate.
๐๐ก๐๐ญ ๐๐จ๐๐ฌ ๐๐๐ญ๐ข๐ญ๐ฎ๐๐ ๐ซ๐๐๐จ๐ฆ๐ฆ๐๐ง๐ ๐ญ๐ก๐๐ญ ๐ฒ๐จ๐ฎ ๐๐จ ๐๐๐จ๐ฎ๐ญ ๐ญ๐ก๐ข๐ฌ?
Latitude advised that โat this stage there is no other action required by our customers. They should maintain a normal level of vigilance on their accounts and report anything suspicious through our Customer Care team.โ
๐ช๐ต๐ฎ๐ ๐จ๐๐ค๐ช๐ก๐ ๐๐ผ๐ ๐ฑ๐ผ ๐ฎ๐ฏ๐ผ๐๐ ๐๐ต๐ถ๐?
Check to see if you are impacted โ do you have a credit card, personal loan or car finance branded by any of the companies listed above? If so, monitor your accounts closely, and put them on hold or cancel them if you see any unrecognised or unauthorised transactions, or if you suspect that your accounts may have been compromised.
๐๐ถ๐๐๐น๐ฒ ๐ฐ๐ผ๐บ๐บ๐๐ป๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป ๐ฎ๐ฏ๐ผ๐๐ ๐๐ต๐ฒ ๐ถ๐๐๐๐ฒ
Customers have been left furious and nervous as they have yet to be notified if they are one of the unlucky ones involved in the breach, and if so, what information has been stolen.
Customers canโt get through to Latitude either, the phones at the companyโs customer service contact centres are either totally overwhelmed or have been deliberately taken off-line.
One customer says he has made more than 150 calls to Latitude in the past 30 hours with no answer, after noticing a hacker had used his card, spending more than $1500 so far.
๐ฆ๐๐ฎ๐ ๐๐๐ป๐ฒ๐ฑ ๐ณ๐ผ๐ฟ ๐ณ๐๐ฟ๐๐ต๐ฒ๐ฟ ๐๐ฝ๐ฑ๐ฎ๐๐ฒ๐ ๐ณ๐ฟ๐ผ๐บ ๐๐ ๐ต๐ฒ๐ฟ๐ฒ.
Latitude โ the company behind a buy now, pay later scheme used by major retailers such as JB Hi-Fi and David Jones โ reveals hackers have stolen more than 300,000 personal identity documents, including drivers licences, after getting their hands on employee login details.