What are the opening hours?

Monday 9:30am - 4:30pm Tuesday 9:30am - 4:30pm Wednesday 9:30am - 4:30pm Thursday 9:30am - 4:30pm Friday 9:30am - 4:30pm

Mob Strong, Debt Help

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Australia
Sydney, NSW
Mob Strong, Debt Help

We provide FREE legal advice and financial counselling for money matters to Aboriginal and Torres Strait Islander people

17/06/2026

Did you know?

If you are not happy with how the ATO is acting, make a complaint to them first and if you can’t to resolve it with them, you have the right to make a complaint with the Tax Ombudsman.

They are a free service that will look at your complaint and decide if the ATO isn’t doing the right thing.

Call Mob Strong Debt Help on 1800 808 488 for help with lodging a complaint.

To make a complaint to the ATO visit:
https://www.ato.gov.au/about-ato/contact-us/complaints-compliments-and-feedback/complaints -Lodgingyourcomplaint

For more information on the Taxation Ombudsman visit
https://taxombudsman.gov.au/for-taxpayers/

You can contact the Tax Ombudsman at-
Phone: 1300 448 829
Email: [email protected]

Call Mob Strong Debt Help on 1800 808 488 for free financial counselling and legal advice

14/06/2026

What about Tax if I have more than one job at the same time?

• On your tax declaration you can only claim the tax-free threshold on one job.
• The tax-free threshold is the amount you can earn before you pay tax, e.g in 2025 it was $18,200
• Usually this is claimed on the job that pays the most
• You should only claim the tax-free threshold on one job or you may end up owing the ATO.

To view our fact sheet on Tax Basics for individuals visit:
https://financialrights.org.au/factsheet/tax-basics-for-individuals/

Call Mob Strong Debt Help on 1800 808 488 for free financial counselling and legal advice

11/06/2026

What is a Tax File Number (TFN)?

A Tax File Number (TFN) is your personal tax number from the government.

It is just for you — no one else has the same number.

Your TFN is private, so you should keep it safe like your passwords and ID and don’t share it with anyone.

You give your TFN to:
• Your employer when you start a job by completing a tax declaration.
• Your accountant or licenced tax agent
• Your superannuation fund and
• Your bank when opening an account to avoid extra tax

If you don’t give your employer your TFN, they may take more tax out of your pay, and you will have to claim it back at tax time.

If you do not have a TFN, you can apply at the ATO.

It is best to apply for a TFN as soon as you start earning money. There is no age limit.

To view our fact sheet on Tax Basics for individuals visit:
https://financialrights.org.au/factsheet/tax-basics-for-individuals/

Call Mob Strong Debt Help on 1800 808 488 for free financial counselling and legal advice

09/06/2026

Why do we pay tax?

We pay tax so the government can fund public services that individuals could not easily fundon their own for the benefit of community.

This may include:
• Hospitals and healthcare
• Schools and education
• Roads and public transport
• Emergency services (police, fire, ambulance)

To view our fact sheet on Tax Basics for individuals visit:
https://financialrights.org.au/factsheet/tax-basics-for-individuals/

Call Mob Strong Debt Help on 1800 808 488 for free financial counselling and legal advice

07/06/2026

Mob Strong Debt Help will be closed on from Monday 8 June and will return Tuesday 9 June 2026

During this period, if you are calling outside New South Wales, you can call the National Debt Helpline on free call 1800 007 007.

04/06/2026

Do you have Money Worries?
Debts or bills you are struggling to pay?
A financial service that you have a complaint about?
Questions about super?

Come and have a yarn with the Mob Strong team, along with ASIC, at Barunga Festival 2026, 6th - 7th of June.

02/06/2026

What is tax?

Tax is money that individuals and businesses pay to the government.

It is usually collected as a percentage of income (income tax) for individuals. It is collected by the Australian Taxation Office (ATO).

To view our fact sheet on Tax Basics for individuals visit:
https://financialrights.org.au/factsheet/tax-basics-for-individuals/

Call Mob Strong Debt Help on 1800 808 488 for free financial counselling and legal advice

31/05/2026

Trina's Story

Trina is a mother who now works full-time, and her husband is the caregiver of 5 children.

Trina was approved for a car loan despite the fact she was receiving only parenting payments at the time and had many other debts. This caused her a lot of hardship.

We raised a dispute with her lender that the loan was never affordable and raised concerns that she was sold a junk extended warranty. The lender offered to reduce the debt to what she borrowed with no interest or fees.

Disclaimer: Not clients real name and stock image used

Call Mob Strong Debt Help for free help with money worries.

To view our fact sheet on What is a financial counsellor visit:
https://financialrights.org.au/factsheet/what-is-a-financial-counsellor/

Call Mob Strong Debt Help on 1800 808 488 for free financial counselling and legal advice

28/05/2026

Creating a budget and knowing how much money you have coming in and going out can help you spot when something wrong with your bank account, such as if money comes out that you didn't agree to.

If you see a dodgy transaction on your account, you should call your bank immediately.

Moneysmart.gov.au has a free budget planner and more information on budgeting.

To view our fact sheet on managing your money story visit
https://financialrights.org.au/factsheet/managing-your-money-story//

Call Mob Strong Debt Help on 1800 808 488 for free financial counselling and legal advice

27/05/2026

National Reconciliation week is held annually from 27 May to June.

It is a time that commemorates two significant milestones in the journey to reconciliation, The successful 1967 referendum, and the High Court Mabo Decision.

It is a time that encourages all Australians to actively come on a journey towards creating meaningful change and an inclusive Australia, acknowledging the unique histories, cultures, and contributions of First Nations peoples.

The theme for National Reconciliation Week 2026 is All In, a call for all Australians to commit wholeheartedly to reconciliation every single day.

Address

Sydney, NSW

Opening Hours

Monday	9:30am - 4:30pm
Tuesday	9:30am - 4:30pm
Wednesday	9:30am - 4:30pm
Thursday	9:30am - 4:30pm
Friday	9:30am - 4:30pm

Telephone

1800 808 488

Website

http://mobstrong.org.au/

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