31/08/2026
A job done properly usually looks like nothing much happening.
No chasing, no second guessing, nobody lying awake wondering what got missed. The whole thing just moves. That smoothness is not luck. It comes from the questions asked at the start, the ones about what someone is actually trying to do rather than what they think they should be asking for. Get those right and the rest of it tends to look easy from the outside. Vika described a weight lifting off, which is the version of this we aim for every time.
Thank you Vika!