Caldwell Insurance

Caldwell Insurance Caldwell Insurance was established in 1973, servicing the Hervey Bay and Fraser Coast district and fa

Caldwell Insurance was established in 1973, servicing not only the Hervey Bay and Fraser Coast district but far beyond with clients in most states and territories of Australia. Caldwell Insurance was founded by Mr Bob Caldwell (OM) and sold to Paul and Helen Graham in early 2013. We’ve retained the name of Caldwell Insurance out of respect for the heritage of the business and to signify that we wi

ll uphold the reputation of service, integrity and value for our clients.

“We don’t compete with our competitors – we set the standard in insurance.”

We have more than 60 years of combined office experience specialising in all facets of insurance including (but not limited to):

• Rural and farming
• Landlords’ cover
• Insurance for tradies
• Home and contents
• Commercial business
• Motor vehicle
• Boat and caravan
• Public liability
• Personal accident

Caldwell Insurance values family and community, and is pleased to sponsor, volunteer and be involved with a number of local and national organisations. One organisation we’re involved with is The Clubhouse Hervey Bay, where Manager Paul Graham was even featured in a recent advertisement! Like people in the local community choosing The Clubhouse, we feel a sense of pride when our clients choose us to protect them. We want to earn your recognition of ‘that’s my insurance broker!’

𝗣𝗿𝗼𝘂𝗱 𝘁𝗼 𝗯𝗲 𝗽𝗮𝗿𝘁 𝗼𝗳 𝘁𝗵𝗲 𝗙𝗿𝗮𝘀𝗲𝗿 𝗖𝗼𝗮𝘀𝘁 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆We've been part of this community for more than 50 years.It's a privilege ...
20/08/2026

𝗣𝗿𝗼𝘂𝗱 𝘁𝗼 𝗯𝗲 𝗽𝗮𝗿𝘁 𝗼𝗳 𝘁𝗵𝗲 𝗙𝗿𝗮𝘀𝗲𝗿 𝗖𝗼𝗮𝘀𝘁 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆

We've been part of this community for more than 50 years.

It's a privilege to work alongside the businesses, families and farmers who make the Fraser Coast such a great place to live and work.

If you need any insurance advice on your local business, feel free to give us a call on (07) 4124 3122.

𝗬𝗼𝘂𝗿 𝘁𝗼𝗼𝗹𝘀 𝗵𝗲𝗹𝗽 𝘆𝗼𝘂 𝗴𝗲𝘁 𝘁𝗵𝗲 𝗷𝗼𝗯 𝗱𝗼𝗻𝗲. 𝗜𝘀 𝘆𝗼𝘂𝗿 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗸𝗲𝗲𝗽𝗶𝗻𝗴 𝘂𝗽?As your business grows, it's easy for your insurance ...
06/08/2026

𝗬𝗼𝘂𝗿 𝘁𝗼𝗼𝗹𝘀 𝗵𝗲𝗹𝗽 𝘆𝗼𝘂 𝗴𝗲𝘁 𝘁𝗵𝗲 𝗷𝗼𝗯 𝗱𝗼𝗻𝗲. 𝗜𝘀 𝘆𝗼𝘂𝗿 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗸𝗲𝗲𝗽𝗶𝗻𝗴 𝘂𝗽?

As your business grows, it's easy for your insurance to fall behind. New tools, extra equipment, more staff or bigger jobs can all change the level of cover you need. A quick review today could help avoid costly surprises tomorrow. With more than 60 years of combined office experience, we help tradies protect the businesses they've worked hard to build.

If you’d like a complimentary review on your current insurance or just some insurance advice for your trades business, contact us on (07) 4124 3122.

Small disruptions can create bigger operational problems. Business owners are often balancing multiple pressures at once...
29/07/2026

Small disruptions can create bigger operational problems. Business owners are often balancing multiple pressures at once. So when one thing goes wrong even something relatively small, it can quickly affect everything else around it - a delayed supplier, a breakdown, a missed delivery or an unexpected staffing issue. What starts as a minor interruption can sometimes create broader operational pressure across the business. If you’d like to better understand the operational pressures affecting your business, contact us at (07) 4124 3122.

Most business owners are focused on running the business, not reviewing the fine print. Day to day, most business owners...
15/07/2026

Most business owners are focused on running the business, not reviewing the fine print. Day to day, most business owners are focused on operations, staff, customers, deadlines and keeping everything moving.

Which means the smaller details often get pushed further down the list - updated asset values, changes in operations, contract wording, policy details that haven’t been reviewed in years. Not because they’re unimportant but because running a business leaves little time to stop and reassess everything around it. That’s where small gaps can begin to form without anyone realising. Reach out to us now at (07) 4124 3122 if it’s been a while since you’ve reviewed the finer details.

What good claims support actually looks like. When something goes wrong, the value of insurance is often measured by wha...
24/06/2026

What good claims support actually looks like. When something goes wrong, the value of insurance is often measured by what happens next. But behind every claim, there’s usually more involved than people realise - gathering information, communicating with insurers, coordinating updates, understanding timelines and next steps.

Good claims support isn’t just about lodging paperwork, it’s about helping businesses navigate the process with clarity and guidance during what can often be a stressful time. Because when disruption happens, support and communication matter just as much as the policy itself. Reach out to us now at (07) 4124 3122 to discuss further how claims support works at Caldwell.

Why two businesses in the same industry may need different cover. At a glance, two businesses may appear very similar. T...
10/06/2026

Why two businesses in the same industry may need different cover. At a glance, two businesses may appear very similar. They might operate in the same industry, offer similar services or even be the same size. But the way they operate day to day can be very different and that can significantly influence the type of cover they need.

- The contracts they sign.
- The equipment they use.
- The locations they work in.
- The clients they service.
- The way responsibilities are structured.

These details all play a role in shaping exposure and how insurance should be structured.

That’s why effective advice isn’t based solely on industry type, it’s based on understanding how a business actually operates. Contact us at (07) 4124 3122 for more info.

How to prioritise cover when budgets are tight. Every business is feeling the impact of rising costs. The challenge is k...
20/05/2026

How to prioritise cover when budgets are tight. Every business is feeling the impact of rising costs. The challenge is knowing where to cut back and where maintaining protection is essential. Not all risks carry the same weight and not all cover should be treated equally. Understanding that balance is key to making confident decisions. Get in touch today at (07) 4124 3122 if you’d like to better understand where your priorities should sit, we can help guide you.

In many industries, the biggest risks aren’t always on the job site, they’re in the contract. For contractors, tradies a...
06/05/2026

In many industries, the biggest risks aren’t always on the job site, they’re in the contract. For contractors, tradies and regional operators, signing agreements is part of the job. But some contracts include clauses that shift liability or extend responsibility beyond what your insurance is designed to cover.

This isn’t always obvious when securing work but it can become a real issue if something goes wrong. Understanding how your contracts align with your cover is an important part of protecting your business. If you’d like clarity on how your contracts and cover work together, get in touch with at (07) 4124 3122.

Cost cutting vs protection. With rising costs across the board, many businesses are looking for ways to reduce expenses....
29/04/2026

Cost cutting vs protection. With rising costs across the board, many businesses are looking for ways to reduce expenses. But when it comes to insurance, cutting back without understanding the impact can increase exposure in ways that aren’t immediately obvious. The goal isn’t simply to spend less, it’s to make informed decisions about where risk is retained and where it’s transferred. Reach out to us now at (07) 4124 3122 find out more about how we can help you.

What is the hidden impact of inflation on insurance? As costs rise, so does the potential gap between your cover and you...
22/04/2026

What is the hidden impact of inflation on insurance? As costs rise, so does the potential gap between your cover and your real exposure. Rebuild costs, equipment values and labour expenses have all increased but policies don’t automatically adjust to reflect that. This is where underinsurance can quietly become a risk. Contact us today at (07) 4124 3122 to find out more.

Address

Suite 8, 58-60 Torquay Road
Pialba, QLD
4655

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+61741243122

Website

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