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Caldwell Insurance

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Caldwell Insurance

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Caldwell Insurance was established in 1973, servicing the Hervey Bay and Fraser Coast district and fa

Caldwell Insurance was established in 1973, servicing not only the Hervey Bay and Fraser Coast district but far beyond with clients in most states and territories of Australia. Caldwell Insurance was founded by Mr Bob Caldwell (OM) and sold to Paul and Helen Graham in early 2013. We’ve retained the name of Caldwell Insurance out of respect for the heritage of the business and to signify that we will uphold the reputation of service, integrity and value for our clients.

“We don’t compete with our competitors – we set the standard in insurance.”

We have more than 60 years of combined office experience specialising in all facets of insurance including (but not limited to):

• Rural and farming
• Landlords’ cover
• Insurance for tradies
• Home and contents
• Commercial business
• Motor vehicle
• Boat and caravan
• Public liability
• Personal accident

Caldwell Insurance values family and community, and is pleased to sponsor, volunteer and be involved with a number of local and national organisations. One organisation we’re involved with is The Clubhouse Hervey Bay, where Manager Paul Graham was even featured in a recent advertisement! Like people in the local community choosing The Clubhouse, we feel a sense of pride when our clients choose us to protect them. We want to earn your recognition of ‘that’s my insurance broker!’

21/10/2026

𝗜𝘀 𝘆𝗼𝘂𝗿 𝗿𝗲𝗻𝘁𝗮𝗹 𝗽𝗿𝗼𝗽𝗲𝗿𝘁𝘆 𝗽𝗿𝗼𝗽𝗲𝗿𝗹𝘆 𝗽𝗿𝗼𝘁𝗲𝗰𝘁𝗲𝗱?
Has your property changed since you last reviewed your insurance? Renovations, improvements, new fixtures or changes to the tenancy can all be worth discussing with your broker. Spring is a good time to check what's changed and make sure your landlord insurance still reflects the property and how it's being used.

Have questions about property or landlord insurance? Give us a call on (07) 4124 3122. We're here to help.

07/10/2026

Seed, fertiliser, machinery, labour and months of work all go into getting a crop off the ground. But weather and other unexpected events can quickly change the outlook. Crop insurance can help protect your investment when things don't go to plan. If you're reviewing your cover for the season ahead, we're here to help. Get in touch on (07) 4124 3122 to find out more.

23/09/2026

𝗠𝗲𝗲𝘁 𝗛𝗲𝗹𝗲𝗻 & 𝗣𝗮𝘂𝗹, 𝘁𝗵𝗲 𝗳𝗮𝗰𝗲𝘀 𝗯𝗲𝗵𝗶𝗻𝗱 𝗖𝗮𝗹𝗱𝘄𝗲𝗹𝗹 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲

As a family-owned business, Caldwell Insurance has always believed that great service starts with strong relationships.

Director Helen Graham and Manager Paul Graham lead the business with a commitment to providing personalised advice, taking the time to understand each client's unique needs and delivering the kind of service that builds lasting relationships.

Together with Insurance Consultants Danielle Price, Adam Rychlik and Melissa Champney, they make up a team with more than 70 years of combined insurance experience. The team knows that every client is different. That's why they take the time to get to know the people behind the policy, understand their business and provide advice that's tailored to their needs. They still believe there's real value in meeting with clients face-to-face and building relationships that last.

Reach out to us now for a friendly chat on (07) 4124 3122.

09/09/2026

𝗛𝗲𝗹𝗽𝗶𝗻𝗴 𝗼𝘂𝗿 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝗺𝗼𝘃𝗲 𝗳𝗼𝗿𝘄𝗮𝗿𝗱 𝗶𝘀 𝘄𝗵𝗮𝘁 𝗶𝘁'𝘀 𝗮𝗹𝗹 𝗮𝗯𝗼𝘂𝘁.

Finding the right insurance solution isn't always straightforward, especially as a business grows. We're proud to support our clients with advice and solutions that help them keep moving forward with confidence.

Thank you to Nigel and Naomi Bourke from Nigel Bourke Construction for sharing their experience with Caldwell Insurance.

"We're pleased to say that over recent years we've had a dramatic increase in turnover and number of building contracts. However, that required a large builders' warranty insurance policy which was actually quite difficult to obtain. With a little 'divine intervention' and the help of our insurance representatives at Caldwell Insurance, we've got the insurance in place and can continue to focus on our business growth."

Need help with your business insurance? Get in touch by giving us a buzz on (07) 4124 3122.

20/08/2026

𝗣𝗿𝗼𝘂𝗱 𝘁𝗼 𝗯𝗲 𝗽𝗮𝗿𝘁 𝗼𝗳 𝘁𝗵𝗲 𝗙𝗿𝗮𝘀𝗲𝗿 𝗖𝗼𝗮𝘀𝘁 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆

We've been part of this community for more than 50 years.

It's a privilege to work alongside the businesses, families and farmers who make the Fraser Coast such a great place to live and work.

If you need any insurance advice on your local business, feel free to give us a call on (07) 4124 3122.

06/08/2026

𝗬𝗼𝘂𝗿 𝘁𝗼𝗼𝗹𝘀 𝗵𝗲𝗹𝗽 𝘆𝗼𝘂 𝗴𝗲𝘁 𝘁𝗵𝗲 𝗷𝗼𝗯 𝗱𝗼𝗻𝗲. 𝗜𝘀 𝘆𝗼𝘂𝗿 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗸𝗲𝗲𝗽𝗶𝗻𝗴 𝘂𝗽?

As your business grows, it's easy for your insurance to fall behind. New tools, extra equipment, more staff or bigger jobs can all change the level of cover you need. A quick review today could help avoid costly surprises tomorrow. With more than 60 years of combined office experience, we help tradies protect the businesses they've worked hard to build.

If you’d like a complimentary review on your current insurance or just some insurance advice for your trades business, contact us on (07) 4124 3122.

29/07/2026

Small disruptions can create bigger operational problems. Business owners are often balancing multiple pressures at once. So when one thing goes wrong even something relatively small, it can quickly affect everything else around it - a delayed supplier, a breakdown, a missed delivery or an unexpected staffing issue. What starts as a minor interruption can sometimes create broader operational pressure across the business. If you’d like to better understand the operational pressures affecting your business, contact us at (07) 4124 3122.

15/07/2026

Most business owners are focused on running the business, not reviewing the fine print. Day to day, most business owners are focused on operations, staff, customers, deadlines and keeping everything moving.

Which means the smaller details often get pushed further down the list - updated asset values, changes in operations, contract wording, policy details that haven’t been reviewed in years. Not because they’re unimportant but because running a business leaves little time to stop and reassess everything around it. That’s where small gaps can begin to form without anyone realising. Reach out to us now at (07) 4124 3122 if it’s been a while since you’ve reviewed the finer details.

24/06/2026

What good claims support actually looks like. When something goes wrong, the value of insurance is often measured by what happens next. But behind every claim, there’s usually more involved than people realise - gathering information, communicating with insurers, coordinating updates, understanding timelines and next steps.

Good claims support isn’t just about lodging paperwork, it’s about helping businesses navigate the process with clarity and guidance during what can often be a stressful time. Because when disruption happens, support and communication matter just as much as the policy itself. Reach out to us now at (07) 4124 3122 to discuss further how claims support works at Caldwell.

10/06/2026

Why two businesses in the same industry may need different cover. At a glance, two businesses may appear very similar. They might operate in the same industry, offer similar services or even be the same size. But the way they operate day to day can be very different and that can significantly influence the type of cover they need.

- The contracts they sign.
- The equipment they use.
- The locations they work in.
- The clients they service.
- The way responsibilities are structured.

These details all play a role in shaping exposure and how insurance should be structured.

That’s why effective advice isn’t based solely on industry type, it’s based on understanding how a business actually operates. Contact us at (07) 4124 3122 for more info.

Address

Suite 8, 58-60 Torquay Road
Pialba, QLD
4655

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+61741243122

Website

http://www.caldwellinsurance.com.au/

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