16/04/2026
Brokers get paid twice: upfront when your loan settles and then a trailing commission every single month for as long as that loan exists. So, the bank's paying us to keep looking after you. That's the deal.
Except a lot of brokers don't see it that way. They bank the trail and disappear. You might get a birthday email. Maybe. And then two years later, they resurface because they want to refinance you and earn another upfront.
I hear this story constantly from new clients. "We've got a broker but we haven't heard from him in ages." It's almost word-for-word every time.
The trail isn't free money. It was never meant to be. In my latest video I explain what it's actually supposed to pay for and what to expect if your broker's doing their job right 👉 https://youtu.be/n7K2aUkf4Qw