15/08/2026
Dear Clients, Referral Partners, and Industry Colleagues,
we are writing to inform you of a technical issue that occurred earlier today around 8:00 AM, where a system glitch caused our automated messaging platform to inadvertently send out unexpected or duplicate messages to a number of our contacts.
If you received an out-of-context text or email from us this morning, please disregard it. Please be assured that our technical team is actively working to investigate and resolve the issue as quickly as possible, and that your personal information and data privacy remain completely secure, as this was purely an internal dispatching error.
We sincerely apologize for any disruption, confusion, or inconvenience this may have caused, and we truly appreciate your patience and understanding while we rectify the problem.
Should you have any inquiries , please feel free to reach out to us directly.
Sincerely,
Red and Blue Home Loan Pty Ltd
[email protected]