ANZ Australia Customer Service

31/03/2026

dylanalcott’s got an invoice that looks pretty real. But is it a scam or legit? Hit play and test yourself too.⁣ ⁣

26/03/2026

Don’t have a 20% deposit for a home loan and want to know your options? We’re here to help. #

23/03/2026

Fake accommodation listings and booking confirmations are just two of the ways cyber criminals can steal your holiday savings. Check out our tips on how to avoid holiday scams. 😎 Learn more: https://anz.co/3Sxw2nV⁣ ⁣

17/03/2026

Scammers strike when tickets are in hot demand, selling bogus seats and even sending authentic-looking screenshots of fake tickets. It’s only when you get to the gate that you realise you’ve been played.

15/03/2026

Borrowing power can be confusing – we’re here to help.

13/03/2026

Scam or legit? Dylan Alcott puts his inbox to the test with ANZ’s cyber expert Erica Hardinge.

Can you spot the sneaky scams before he does?

07/03/2026

We may get in touch at times to confirm your personal or business information, even if you’ve been with ANZ for a long while. When we do, you’ll be asked to confirm your details securely, generally through the ANZ App, Internet Banking, over the phone or at an ANZ branch. Keeping your information current helps us protect your accounts and plays an important role in helping us reduce financial crime risk.

In genuine communications from ANZ — whether by call, SMS, letter or email — we will never request sensitive banking details such as passwords, PINs, ANZ Shield codes, token codes or one time passcodes.

If you’re unsure whether a message or contact is really from us, you can always reach out directly via Message Us in the ANZ App. To learn more, search “Know Your Customer” on ANZ.com.

05/03/2026

Not everyone who says they’re legit… is.

ANZ’s Complex Investigations expert Marc Broome explains impersonation scams. Dylan Alcott gives it the no-nonsense translation.

02/03/2026