ICollect

26/03/2025

ICollect is now offering Bookkeeping Services as well as Debt Collection. You can also now download my authority to act forms from our website at www.icollect.net.au or you can email [email protected]

ICollect -

08/01/2022

Evenings everyone ICollect will be closed for the next few days as my father is in last stages of life

20/10/2021

Hi everyone just a quick update so still computer/email issues and now upgrading my hard drive so with out my computer until Friday at least, so sorry for the inconvenience if y I u awaiting me to load or give updates etc regarding accounts. Also as of the 8th I will be starting a full-time job but don't worry will still be doing this just though in the evenings(best time to catch debtors) and over the weekends. 😊

17/10/2021

Ok I am having some technical issues with my computer and emails this morning, I have a technician booked to come out today so please bare with me and I do apologise in advance

08/10/2021

Evening every one well what a year its been so far some great news though ICollect is going to get a little facelift as I felt it was time to update my logo, I have been flat chat with clients helping them with terms and conditions, contracts and of course collecting their money,. Also you can now leave google reviews for me so if you have used my services or are using my services I would love it if you could please follow the link and leave a review.

Post a review to our profile on Google

28/06/2021

Hi everyone its Melanie here just wanted to let you all know that someone has hacked my personal social media page so I cannot access this page either.

20/05/2021

The satisfaction in knowing that I have reunited my client with thier 54k that was owed to them and because my client has great signed terms and conditions we are now going after the reimbursement of all collection and legal fees.

23/02/2021

Evening everyone below is all about me and what ICollect can do for your company
About ICollect & Melanie Allen

I have been doing debt collection for commercial and consumer accounts for over 17years and hold a 85-90% success rate in recovering what is owed to my clients, I like to keep my clients informed on what is happening and will usually give an update every 2 weeks or when required.

Once I receive all the necessary information required from you I load the account up onto my system and get started by sending an email, message and dependant of what day of the week I get the file phone call straight away (I am only allowed 3 connected contacts per week unless a communication thread is established) i.e. so if I received the file on a Monday only a text and email will go first then I would wait a couple of days and if not heard anything from the person we are after I will try and phone them. In between all this I am essentially stalking them via search means that debt collectors have access to try and obtain information on them if we may require it to take the matter further.

Debt Collection info:

Engagement Fee - $10-$500.00 per account dependant on the amount owing and I will invoice you once I have received the outstanding invoice/s that you want me to chase, this is paid upfront and will come off my invoice for commission if successful.

Commission Fees(only payable if successful)

$0-$1,000 13% on anything collected

$1,001 and over 15% on anything collected

Debt collection requirements:

authority to act form
Invoice/s with the amount outstanding
Name and all contact details for the person/s and or company/s owing the money
All other relevant info to the account/s to give me a little background to what has happened i.e. are they disputing , email trails etc
Consultancy Info :

Consultancy service - You can hire me as a subcontractor when you require so it could be just one day a month or whenever you need. This can be done either remotely or in office if northside of Brisbane to follow up on your monthly invoices or to help with any invoicing etc. I will charge a hourly rate of $35.00 per hour, I have some clients that prefer to do this as they just don’t like chasing up or don’t feel confident enough to chase up their unpaid invoices and it saves them having to pay a commission.

If in the future you would require my help I would need the attached authority to act form filled out with your business details and signed and sent back along with the following

Remote consultancy requirements:

You to make up a email address for me to use (most clients will [email protected] or something similar)
invoice/s or list of accounts you wish for me to follow up along with their contact numbers or access to their billing program.
All information I hold is kept strictly confidential as it is a requirement for my industry to do so

Template Package:

I do a template package tailored to your business to help recoup recovery costs, secure your position in case a company goes bust and for those businesses that still like to do things manually the cost of the package is $300.00 I put your company logo to all templates and if you require any changes at all just let me know and I can adjust the template for you. Below is what would come in the package

Letter templates

Arrangement letter template(the customer signs this )
Reminder letter
Letter of Demand
Blank Letter head
Customer Engagement form :

This is used for your everyday consumer it has payment terms, indemnity and other clauses to help secure payment, you send this to the customer when booking a job and they sign it stating they agree to all your T&C’s

Contract /Guarantee :

This is great to use if you give 30day accounts, for builders, and companies. You have the owner or director of the business sign and if the company goes into liquidation that person becomes personally liable for the debt.

Job Sheet:

This is a great sheet to have when you go to a job you have quoted for and the customer decides they either want to swap something or add something to the work being done you add this to the sheet the customer signs after work has been completed stating that they are satisfied with the work that has been done and agree to the amount. This form is also great as a “Do & Charge” form for those emergency calls or those customers that do not want a quote and just want the work done.

Manual Invoice:

There are many businesses out there that like to do things manually or there are at times that you need to write a manual invoice instead of doing one up on your accounting program

As advised above all templates will come with your business logo and information on there

Thanks again and please do not hesitate to give me a call if you have any questions or are unsure on anything as I am only too happy to help.