11/08/2026
Last week, I drove 1.5 hours one way to visit a client and it was absolutely worth it. While I can’t disclose the details about their future plans for business expansion and the direction they’re looking to take, what impressed me just as much was how much pride they took in their kitchen and overall risk management.
The kitchen was spotless, well organised and maintained to a very high standard. Their fire extinguishers and fire blankets are regularly serviced, and even the fire door was kept clear, something that is often overlooked in many businesses.
That level of care says a lot about a business owner. It shows pride, discipline and a genuine commitment to doing things properly, which are all important foundations when a business is looking to grow.
As an insurance broker, visits like these remind me that behind every policy is a business owner who has invested an incredible amount of time, effort and pride into building something worthwhile.