Financial Counselling Australia

Financial Counselling Australia Financial Counselling Australia (FCA) is the peak body for financial counsellors in Australia. "Without fees. Without bias. Without judging. We're on your side"

People from all walks of life can find themselves with money problems. Financial counsellors are non-judgmental, qualified professionals who provide information, support and advocacy to people in financial difficulty. Working in community organisations, their services are free, independent and confidential.

03/09/2026

Yesterday's National Accounts data has many predicting another interest rate rise later this month. FCA's Director of Policy and Campaigns, Danielle Walt, spoke to ABC AM's show this morning about what that may mean for those in financial hardship.

02/09/2026

Nine's Money News program interviewed Anna Dooland from the Small Business Debt Helpline this week. She spoke about record case numbers and what's driving the high demand.

02/09/2026

A big shout out to Channel Nine News and Effie Zahos for the recent feature on the Small Business Debt Helpline. If you know a small business owner who is struggling with debt, please tell them to contact the helpline on 1800 413 828.

A big welcome to Jane Pires who is FCA's interim CEO.
02/09/2026

A big welcome to Jane Pires who is FCA's interim CEO.

30/08/2026

The Small Business Debt Helpline is busier than ever. It's tough for many small businesses at the moment but there is help available.

28/08/2026

It can happen to anyone. Stop. Check.Protect.

A text. A phone call. A code.That’s all it took for scammers to steal enough money from Lindy to leave herin debt.“They ...
25/08/2026

A text. A phone call. A code.
That’s all it took for scammers to steal enough money from Lindy to leave her
in debt.
“They rush you through it and make you panic.”
Behind every scam report is a real person and a real story. No one’s just a
number.

24/08/2026

Last year, more than 481,000 scams were reported in Australia.
Behind every report is a real person, a real experience and a story worth
sharing.
Scammers rely on silence. By sharing these stories, you can help others
recognise the warning signs, start important conversations and stay one step
ahead of scammers.
Share this video and help spread the message:

We're excited to be bringing the financial counselling sector together at Resilience Lane during the Australian Disaster...
18/08/2026

We're excited to be bringing the financial counselling sector together at Resilience Lane during the Australian Disaster Resilience Conference ( ).

Supported by the National Debt Helpline, and disaster financial counsellors from Anglicare Victoria and Meli, our stand will showcase the vital role financial counsellors play in helping individuals, families and communities recover and rebuild after disasters.

Whether you're interested in disaster recovery, community resilience, or consumer advocacy, we'd love to connect. Drop by, meet the team, and learn more about the impact of financial counselling in disaster-affected communities across Australia.

17/08/2026

Did you know that if you are having trouble paying off a loan, most creditors are meant to offer you a hardship arrangement - like reduced payments, a pause, or a fee waiver? The problem is, they'r not all offering adequate plans - as this recent report uncovered.

Address

6/179 Queen Street
Melbourne, VIC
3000

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+61385546979

Website

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