24/06/2026
The defects liability period ended fourteen months ago.
He had five percent held as retention on a commercial fitout in Queensland. Standard stuff. The defects period ran its course, no defects were raised, the period closed. That should have been the trigger for the funds to move.
He submitted his request for release. Then he waited. After a month, he sent an email. Polite reply: "Being processed." Another month. Follow-up: "We'll have an update shortly." He's sent three emails now. Still waiting.
$18,500. Money he earned, money that has legally cleared every condition for release, money that everyone involved agrees belongs to him.
In the meantime he's been carrying the gap with his trade credit facility at 18%. That's roughly $3,300 in interest paid so far, on money that was his before that interest clock started.
This is the part that doesn't show up in any payment dispute statistics, because nobody is disputing anything. The work was fine. The terms were met. The defects period closed clean. There's nothing to escalate because nothing has technically gone wrong.
The money just hasn't moved.
When did your last retention come back to you?