Cornell Tsiang

Cornell Tsiang Cornell is a finance expert who helps ambitious founders and businesses gain financial acumen. Cornell has a long track record as a finance leader in Asia-Pac.

He teaches essential financial literacy to a wide spectrum of leaders and business models.

When we talk about a SaaS business, the most discussed metrics are MRR, ARR, CAC, churn and CLTV. However, there is a me...
21/09/2022

When we talk about a SaaS business, the most discussed metrics are MRR, ARR, CAC, churn and CLTV. However, there is a metric which is missing from the conversation. This is customer retention cost (CRC). Learn why that is.

When we talk about a SaaS business, the most discussed metrics are MRR, ARR, CAC, churn and CLTV. However, there is a metric which is missing from the conversation. This is customer retention cost (CRC).

Profit measures reflect the efficiency of a business. A business needs to balance the efficiency of its daily operations...
20/09/2022

Profit measures reflect the efficiency of a business. A business needs to balance the efficiency of its daily operations while optimising growth. While it seems like there is a conflict between growth and profits, it's experienced when a start-up is scaling up.

Let's explore each profit metric and figure out what it means.

A business needs to balance the efficiency of its daily operations while optimising growth. While it seems like there is a conflict between growth and profits, it's experienced when a start-up is scaling up.

Profits, not growth is the leading priority for founders and entrepreneurs. The profit drumbeat has gotten louder since...
19/09/2022

Profits, not growth is the leading priority for founders and entrepreneurs. The profit drumbeat has gotten louder since late 2021.

Learn why the markets have shifted priority to profits.

Profits, not growth is the leading priority for founders and entrepreneurs.  The profit drumbeat has gotten louder since late 2021. 

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