At Bank First, we are proud to be the bank for educators, nurses and allied health professionals – the people who care. Bank First is 100% customer owned – we meet all the Australian regulatory requirements and deposits are guaranteed by the Australian government under the Financial Claims Scheme. We are committed to the people who care.
- More than $800,000 in teaching initiative grants for sch
ool/class room projects across Victoria since 1983
- More than $150,000 in annual scholarships and awards for students in teaching, nursing and allied health since 1983
- Founding sponsor of the State School Relief iPad program, with around $300,000 donated since 2018. Thanks for visiting the official Bank First page! Victoria Teachers Limited trading as Bank First (Bank First) – Facebook House Rules/Community Guidelines
The Bank First page is intended to provide you a place to discuss and share all things Bank First. We encourage you to leave comments, share photos, videos and links. Please bear in mind that we review all posts and will remove any that breach these House Rules/Community Guidelines or Facebook's Terms. We are here from 9am–5pm AEST, Monday–Friday (excluding Victorian and National public holidays). Before contributing to the Bank First page please read these House Rules/Community Guidelines. They have been created to ensure everyone can enjoy this space. Bank First does not provide professional advice of any kind and the use of information posted to this site is solely at your own risk and without liability of any kind. The information posted on this account does not take into account your objectives, financial situation or needs. You should consider the appropriateness of this information and refer to the T&C or Product Disclosure Statement before acquiring a product. These documents are available by contacting us on 1300 654 822.
1. Customer Service
If you have a customer service issue, feel free to contact us via Facebook, however, we would encourage you to do so through a private message in order to protect your privacy and account details. Additionally, you can contact a Customer Service Consultant at [email protected] or 1300 654 822 (within Australia) or +61 3 9834 8560 (if you are overseas). For your protection, please don’t include your (or anyone else’s) personal or sensitive information (such as your phone number, email address, bank account details, birth date, home address, relationship status, salary, driver’s licence number, or tax file number) in any posts or comments.
2. Contributing to the page
To contribute to the Bank First page you need to be at least 13 years old and a registered member of Facebook (see Facebook's Terms). Please ensure your contributions are civil, constructive, suitable for any age and respectful of others. If your contributions do not comply with our House Rules/Community Guidelines or Facebook's Terms, they may be removed and you may be permanently banned from the Bank First page. Bank First does not necessarily endorse, support, sanction, encourage, verify or agree with the comments, opinions or statements posted by users on the Bank First page. Any information or material placed online by users, including advice and opinions, is the view and responsibility of those users and does not necessarily represent the views of Bank First.
3. Be yourself
The Bank First page is for you to share information with other users. You are not allowed to impersonate other people, well-known people or otherwise. Bank First reserves the right to ban any users utilising fake accounts, both the fake account and the real account. Any person representing Bank First will be clearly identified as such.
4. Advertising and commercial activity
Posts of a commercial nature are prohibited. We reserve the right to remove posts that promote or advertise products and/or services, or solicit donations or money-raising (charity or otherwise). This applies to all forms of content including text, links, email addresses, images and video.
5. Obscene and objectionable content
Keep in mind that this is a public space and can be read by anyone, so ensure your contribution is suitable for all ages and is of value to the community. We ask that you be civil and respect the views, works and comments of others. Users must not post or upload any comments, photos, videos or links to the Bank First page that are:
- Abusive, harassing, stalking, threatening or attacking others
- An interference with privacy, or infringe copyright or other intellectual property rights
- Defamatory, offensive, obscene, vulgar or depicting violence
- Discriminatory or hateful, including the targeting of race, ethnicity, religion, gender, sexual orientation, nationality or political beliefs
- Fraudulent, deceptive, misleading or unlawful
- Troll or cause deliberate disruption of discussion
- Spamming in nature
- Uploading files that contain viruses or programs that could damage the operation of other people's computers
- Link baiting (embedding a link in your post to draw traffic to another site)
Any activity contrary to the values of Bank First will be removed without notification.
6. External Links
Links to external websites and other social media sites from the Bank First page are provided as a convenience to users and, as such, these sites and associated content are not under the control of Bank First.
7. Privacy
Our computer system may record information such as the date and time of your visit, the pages you have accessed and any information you have downloaded. We may use this information for statistical, reporting, administration and maintenance purposes. We may collect personal information, such as your name and email address, in order to provide you with information you have requested. Your personal information may be disclosed to one or more third parties, including agents or external service providers. For details on how Bank First collects and handles your personal information please refer to our Privacy Policy. The details you share on the Bank First page may be accessible via the World Wide Web. This means that your posts will be accessed by individuals visiting our website. In addition, your posts may be found on Google or other search engines. Moderation
Bank First moderates this site for breaches of these House Rules/Community Guidelines and reserves the right to moderate comments and remove any comments that, in our opinion, are inaccurate, inappropriate or do not adhere to these House Rules/Community Guidelines, and to block anyone who violates them repeatedly. As a member of the Bank First Facebook community, we ask that you help us with this by reporting contributions or comments that break our rules by contacting us directly at [email protected].
