Parkway Insurance Services

12/05/2026

✈️ Travel can be unpredictable — but having the right Travel Insurance can make all the difference.

PassportCard recently assisted Charlie and his family during a holiday in Thailand after a serious accident involving a shattered glass door resulted in multiple lacerations and 36 stitches.

Because PassportCard was contacted immediately, support was provided from the very beginning, including:
• Arranging a Guarantee of Payment directly with the hospital
• Covering medical expenses without the family needing to pay upfront
• Topping up the PassportCard for medications, follow-up appointments, and suture removal
• Helping ensure Charlie was able to recover and return home with his family as planned ✈️

Medical emergencies overseas can happen unexpectedly. Having the right cover and access to immediate assistance can make an incredibly stressful situation far easier to manage.

If you are planning a trip and would like to discuss Travel Insurance options, please contact our office.

01/05/2026

🚨 Labour Day Office Closure Notice 🚨

Please note our office will be closed for the Labour Day public holiday on Monday.
During this time, we will not have access to emails and will respond to all enquiries once we return.

For urgent claims matters, please contact your insurer directly (refer to your PDS).
Alternatively, you can complete a claim form online and we will attend to it promptly upon our return https://www.parkway.com.au/claims/

Emergency Contacts (if required):
• SES (Flood & Storm Damage): 132 500
• Fire Brigade: 000

After-Hours Emergency Make-Safe Services
📞 Unique Building Partners: 1300 185 641
Please advise that your broker is Parkway Insurance Services.
🔗 https://www.uniquebuildingpartners.com.au/insurance-construction

Important:
Emergency make-safe works are generally claimable under your insurance (subject to policy coverage). No upfront payment is usually required; however, if your policy does not respond, costs may be incurred.
It is your responsibility to take reasonable steps to prevent further damage following an incident.

Important Claim Tips:
• Take photos of any damage where possible
• Keep damaged items for assessment
• Arrange emergency make-safe repairs if required
• Obtain a repairer’s report outlining cause and scope
• Provide quotes for repair or replacement
• Keep proof of ownership for all items claimed
• Report theft to police and obtain a report

Enjoy the long weekend 😊

27/04/2026

SPONSOR SUNDAY

Parkway Insurance Services has been providing quality general insurance advice and service to clients since 1996.

They have a great team who can assist you on a wide range of personal and commercial insurance products. They are passionate and accomplished at providing the right advice and Insurance solutions for their clients.

Parkway Insurance Services continue to successfully meet and exceed their clients’ expectations through their approachable and yet professional attitude.

They recognise that the success of the business starts with the relationships they form with their clients. Their culture is based on the core values of integrity, respect, commitment and teamwork.

👉 Head to their website to find out more: https://www.parkway.com.au/

30/03/2026

🐣 Easter Closure Notice 🐣

Please note our office will be closed over the Easter period from Good Friday through to Easter Monday, returning Tuesday.

For urgent claims matters, please contact your insurer directly via the following link or refer to your PDS:
👉 https://www.parkway.com.au/claims/

Alternatively, you can complete a claim form and we will attend to it promptly upon our return.

Emergency Contacts (if required):
• SES (Flood & Storm Damage): 132 500
• Fire Brigade: 000

After-Hours Emergency Make-Safe Services:
• Johns Lyng Group (24/7): 1300 218 992 | [email protected]
• RPF: 1300 722 261 | [email protected]
• Ambrose Construction Group: 1300 213 072

Important:
Emergency make-safe works are generally claimable under your insurance (subject to policy coverage). No upfront payment is usually required; however, if your policy does not respond, costs may be incurred.

It is your responsibility to take reasonable steps to prevent further damage following an incident.

Important Claim Tips:
• Take photos of the damaged items (where possible)
• Keep damaged items for inspection if an assessor is appointed
• Arrange make-safe repairs if required (refer to emergency repairers above)
• Obtain a detailed repairer’s report confirming cause of damage and whether repair or replacement is required
• Provide a quote for repair or replacement of damaged/lost items
• Provide proof of ownership for all items being claimed
• Report stolen items to police and obtain a copy of the police report

Wishing you a safe and enjoyable Easter break.

Parkway Insurance Services Australia Pty Ltd ABN 16 110 157 385 is an Authorised Representative for Ausure Pty Ltd, ABN 94 096 971 854, AFSL 238433

26/03/2026

Thinking about increasing your excess at renewal? Here’s what to consider 👇

When your insurance renewal comes around, one way to reduce your premium is by increasing your excess. While this can be a smart move, it’s important to weigh up both sides.

Pros:
• Lower premium – Increasing your excess generally reduces your annual cost
• Greater control over small claims – You may avoid claiming for minor losses, which can help protect your claims history
• Long-term savings – If you don’t claim often, you could come out ahead financially

Cons:
• Higher out-of-pocket cost – If you need to claim, you’ll need to fund a larger excess upfront
• Cash flow impact – A large excess can be difficult to manage at short notice
• Risk of underinsuring behaviour – Some people avoid claiming altogether due to the higher excess

At the end of the day, your excess should be set at a level you’re comfortable paying if a claim arises — not just what gives you the cheapest premium.

If you’re unsure what level is right for your situation, it’s worth reviewing your policy and risk profile before making a decision.

18/03/2026

Got Excess-Free Windscreen Cover?

A chipped or cracked windscreen can happen anytime — but what most people don’t realise is this:

👉 If you don’t have the right cover, you could be paying your full excess just to fix it.

Excess-free windscreen cover means:
✔ Repair or replacement of your windscreen
✔ No excess to pay
✔ Fix small chips before they become bigger (and more expensive) problems

With modern vehicles (sensors, cameras, calibration), windscreen replacements aren’t cheap anymore.

The key question is — do you actually have this cover?

Not all policies include it automatically, and in some cases it’s only an optional extra.

If you’re unsure, it’s worth checking before you need it.

04/02/2026

Following on from our “Let’s Talk Business Insurance” series, if you currently have business insurance and feel your cover may no longer suit your needs, it may be worth having a conversation about what protection is right for you.

If you are looking at insuring your business for the first time, or simply want guidance around the types of cover available, please contact our office 07 5572 0822 to discuss your insurance needs and ensure you have the right cover in place.

Call now to connect with business.

04/02/2026