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RFS Finance

Our finance managers have comprehensive knowledge of the lending market which allows them to select How do we collect your personal information?

RFS Finance Managers have been carefully selected from industry professionals who have demonstrated a history of excellence in dealing with the finance needs of individuals. On average each Manager has over 17 years experience in Finance which enables us to offer a wider range of products then most other finance providers (including Commercial Lending and Equipment Finance). Privacy Policy

RFS Finance 12th March 2014
Who are we?
‘We’, ‘us’ and ‘our’ refer to RFS Finance ACN 100 601 698, Australian Credit Licence 388022 and our related businesses including RFS Wealth Creation. Our commitment to protect your privacy
We understand how important it is to protect your personal information. This document sets out our privacy policy commitment in respect of personal information we hold about you and what we do with that information. We recognise that any personal information we collect about you will only be used for the purposes we have collected it or as allowed under the law. It is important to us that you are confident that any personal information we hold about you will be treated in a way which ensures protection of your personal information. Our commitment in respect of personal information is to abide by the Australian Privacy Principles for the protection of personal information, as set out in the Privacy Act and any other relevant law. Personal information
When we refer to personal information we mean information from which your identity is reasonably apparent. This information may include information or an opinion about you. The personal information we hold about you may also include credit information. Credit information is information which is used to assess your eligibility to be provided with finance and may include any finance that you have outstanding, your repayment history in respect of those loans, and any defaults. Usually, credit information is exchanged between credit and finance providers and credit reporting bodies. The kinds of personal information we may collect about you include your name, date of birth, address, account details, occupation, and any other information we made need to identify you. If you are applying for finance we may also collect the ages and number of your dependants and cohabitants, the length of time at your current address, your employment details and proof of earnings and expenses. If you apply for any insurance product through us we may also collect your health information. We will only collect health information from you with your consent. Why we collect your personal information
We collect personal information for the purposes of assessing your application for finance and managing that finance. We may also collect your personal information for the purposes of direct marketing and managing our relationship with you. From time to time we may offer you other products and services. To enable us to maintain a successful business relationship with you, we may disclose your personal information to other organisations that provide products or services used or marketed by us. We may also disclose your personal information to any other organisation that may have or is considering having an interest in your finance, or in our business. Where reasonable and practical we will collect your personal information directly from you. We may also collect your personal information from your current Bank, Insurance Company or Superannuation Fund and other people such as Accountants and Lawyers. Do we disclose your personal information? We may disclose your personal information:
• to prospective funders or other intermediaries in relation to your finance requirements;
• to other organisations that are involved in managing or administering your finance such as third party suppliers, printing and postal services, call centres;
• to associated businesses that may want to market products to you;
• to companies that provide information and infrastructure systems to us;
• to anybody who represents you, such as real estate agents, lawyers and accountants;
• to anyone, where you have provided us consent;
• where we are required to do so by law, such as under the Anti-Money or Laundering and Courter Terrorism Financing Act 2006 (Cth);
• to investors, agents or advisers, or any entity that has an interest in our business; or
• to your employer, referees or identity verification services. Prior to disclosing any of your personal information to another person or organisation, we will take all reasonable steps to satisfy ourselves that:
(a) the person or organisation has a commitment to protecting your personal information at least equal to our commitment, or
(b) you have consented to us making the disclosure. We may use cloud storage to store the personal information we hold about you. The cloud storage and the IT servers may be located outside Australia. We may disclose your personal information to overseas entities that provide support functions to us. You may obtain more information about these entities by contacting us. Direct marketing
From time to time we may use your personal information to provide you with current information about finance, offers you may find of interest, changes to our organisation, or new products or services being offered by us or any company with whom we are associated. If you do not wish to receive marketing information, you may at any time decline to receive such information by telephoning our Head Office on 07 34204420 or by emailing us at [email protected]. If the direct marketing is by email you may also use the unsubscribe function. We will not charge you for giving effect to your request and will take all reasonable steps to meet your request at the earliest possible opportunity. Updating your personal information
It is important to us that the personal information we hold about you is accurate and up to date. During the course of our relationship with you we may ask you to inform us if any of your personal information has changed. If you wish to make any changes to your personal information, you may contact us. We will generally rely on you to ensure the information we hold about you is accurate or complete. Access and correction to your personal information
We will provide you with access to the personal information we hold about you. You may request access to any of the personal information we hold about you at any time. We may charge a fee for our costs of retrieving and supplying the information to you. Depending on the type of request that you make we may respond to your request immediately, otherwise we usually respond to you within seven days of receiving your request. We may need to contact other entities to properly investigate your request. There may be situations where we are not required to provide you with access to your personal information, for example, if the information relates to existing or anticipated legal proceedings, or if your request is vexatious. An explanation will be provided to you if we deny you access to the personal information we hold about you. If any of the personal information we hold about you is incorrect, inaccurate or out of date you may request that we correct the information. If appropriate we will correct the personal information. At the time of the request, otherwise, we will provide an initial response to you within seven days of receiving your request. Where reasonable, and after our investigation, we will provide you with details about whether we have corrected the personal information within 30 days. We may need to consult with other entities as part of our investigation. If we refuse to correct personal information we will provide you with our reasons for not correcting the information. Using government identifiers
If we collect government identifiers, such as your tax file number, we do not use or disclose this information other than required by law. We will never use a government identifier in order to identify you. Business without identifying you
In most circumstances it will be necessary for us to identify you in order to successfully do business with you, however, where it is lawful and practicable to do so, we will offer you the opportunity of doing business with us without providing us with personal information, for example, if you make general inquiries about interest rates or current promotional offers. Sensitive information
We will only collect sensitive information about you with your consent. Sensitive information is personal information that includes information relating to your racial or ethnic origin, political persuasion, memberships in trade or professional associations or trade unions, sexual preferences, criminal record, or health. How safe and secure is your personal information that we hold? We will take reasonable steps to protect your personal information by storing it in a secure environment. We may store your personal information in paper and electronic form. We will also take reasonable steps to protect any personal information from misuse, loss and unauthorised access, modification or disclosure. Complaints
If you are dissatisfied with how we have dealt with your personal information, or you have a complaint about our compliance with the Privacy Act, you may contact RFS Finance General Manager who acts as our complaints officer on 07 34204420 or 0422 311431. We will acknowledge your complaint within seven days. We will provide you with a decision on your complaint within 30 days. If you are dissatisfied with the response of our complaints officer you may make a complaint to the Privacy Commissioner which can be contacted on either www.oaic.gov.au or 1300 363 992. Further information
You may request further information about the way we manage your personal information by contacting us. Change in our privacy policy
We are constantly reviewing all of our policies and attempt to keep up to date with market expectations. Technology is constantly changing, as is the law and market place practices. As a consequence we may change this privacy policy from time to time or as the need arises. You may request this privacy policy in an alternative form. This Privacy Policy came into existence on 12th March 2014

30/08/2026

Family guarantee home loans -
A Family Security Guarantee allows an immediate family member to act as your loan guarantor. The Guarantor can vary but is normally restricted to parents and siblings with some extended family permitted by some lenders. The loan guarantor secures a portion of the loan, so borrowers potentially have more purchasing power because they are not limited by their deposit.

This can have a flow on where it reduces loan to value ratio (LVR) to under 80%, which means there is no need for Lenders Mortgage Insurance (LMI) on top of deposit, saving purchasers significant money.

Lets look at a typical scenario where we have a young couple looking to buy a property for $1,000,000. Lenders mortgage insurance which covers the lenders risk not the borrowers is very expensive and is payable by the borrower. It is required when borrowings exceed 80% of the purchase price or valuation of a property. For our example the clients have been lucky enough to have family member agree to act as guarantors.

The lender will require a mortgage over the Guarantors property. In example below we have assumed clients have sufficient cash to pay for the transfer/ stamp duty & legal fees.

The numbers with guarantors look like:-
Purchase price:- $1,000,000
Loan at 80% $ 800,000
Guaranteed loan$ 200,000
Total Borrowings $1,000,000
In every instance the clients are responsible for the payments of the total borrowings i.e. both loans. They need to be able to show ability to meet repayments on the $1,000,000 in total.
In many instances first home buyers will have a mix of cash savings and guaranteed loans.

In most cases the family members who are offering guarantee will be signing a guarantee limited to $200,000 however lenders policies vary on this.

For more info, contact us via Link in BIO ⬆️

23/08/2026

Would 30-year fixed mortgages actually suit Aussie borrowers?

One Nation proposes 30-year fixed-rate home loans at 5% for Australians, available via Australia Post with just a 5% deposit (potentially from super or grants), funded by scrapping the $11.5 billion Housing Australia Future Fund. This rate undercuts the typical 6%+ on new owner-occupier loans.

Experts raise major concerns. UNSW economics professor Richard Holden warns the true cost could balloon 10–50 times higher due to a rush for the cheap government rate. Challenger’s Jonathan Kearns questions who covers losses if house prices fall and defaults rise. One Nation itself is divided: Barnaby Joyce calls it a “discussion piece,” while Pauline Hanson insists costs are capped.

An industry poll shows mixed views (44% support, 56% oppose). Australia’s system differs sharply from the US: fixed-rate loans are funded via wholesale markets, not a deep securitised secondary market, so early exits trigger hefty break costs based on rate differentials, remaining term and balance. Bluestone’s Tony MacRae notes these funding and pricing challenges make long-term fixed rates hard to replicate here, despite consumer appeal.

In short, while attractive on paper, 30-year fixed mortgages face significant structural, funding and risk barriers in the Australian market.

For more info, contact us via Link in BIO ⬆️

11/08/2026

The Reserve Bank of Australia kept the official cash rate steady at 4.35% following its August monetary policy meeting. Markets had already priced in a 97% chance of no change as of 10 August 2026 | by Adrian Suljanovic IFA (Independent Financial Adviser) August 11, 2026

Economists had dropped earlier expectations of a rise to 4.6%, citing softer inflation data and a cooling labour market. They still anticipated the Board would retain a hawkish tone, leaving open the possibility of further hikes if inflation remained above the 2–3% target.

Westpac chief economist Luci Ellis said the bank expects no more rate increases this year, describing inflation as “more benign” than anticipated.

HSBC’s Paul Bloxham expected the RBA to stay in “wait and see” mode. T. Rowe Price portfolio manager, Scott Solomon noted little compelling evidence for near-term tightening and predicted the Board would reaffirm that earlier policy adjustments have left monetary conditions well positioned to assess incoming data.

If you’d like to have a chat about what today’s news means for you and your finances, please don’t hesitate to get in touch.

Contact us via Link in BIO ⬆️

04/08/2026

Younger borrowers are pulling back sharply from the housing market, with overall mortgage demand falling 14%.

Borrowers aged 26–35 cut demand by 18.2% and those aged 18–25 by 17.9%, far steeper than the 5.6% decline among those 56 and over. First-home buyer demand dropped 17.2%, led by Queensland (-20.8%). Refinancing between lenders fell 15.1%, with sharp declines in NSW and Victoria.

Equifax data shows households shifting to a more conservative approach. Demand from the 26–35 group for new mortgages fell 20.5%. Consumer sentiment is also weak: the Westpac–Melbourne Institute index dropped 2.9% to 80.6 in June, near historic lows, while only 4.5% of consumers now view real estate as the wisest place for savings—the lowest since 1974.

Caution extended beyond home loans. Credit card demand fell for a third straight month, and personal loan demand turned negative for the first time in 18 months. The 56-plus group remained an exception, with modest growth in auto (+4.6%) and personal loans (+5.3%).

Open-home attendance hit a record low of 2.1 people per inspection (four weeks to 11 July), down from 3.6 a year earlier, according to Ray White data from about 13,000 inspections.

The decline reflects higher borrowing costs, weak confidence and broader uncertainty rather than any single event such as the May Budget.

For more info, contact us via Link in BIO ⬆️

27/07/2026

Mortgage Stress Hits Four-Year High in Australia!
The share of Australian mortgage holders at risk of mortgage stress reached 29% in May 2026, according to Roy Morgan — the highest level since mid-2025 and the fourth consecutive monthly rise. This equates to 1,538,000 people, up 65,000 from April and 100,000 from a year earlier.

The increase follows the Reserve Bank of Australia’s three rate hikes in 2026, including a 0.25 percentage point rise in May that lifted the cash rate to 4.35%. The RBA held rates steady in June. These hikes have added around $272 per month to repayments on a $600,000 loan (about $3,265 annually), per Canstar data.

Particularly concerning is the 20.4% of borrowers (1,084,000 people) now classified as “extremely at risk,” where even interest-only repayments strain household income. This is well above the two-decade average of 16.4%.

A further 0.25% hike in August would push the cash rate to 4.6% and mortgage stress to 30.2% (1.6 million people). Even without it, stress is projected to reach 29.5% by July.

The hikes have also reduced borrowing capacity by $25,000 for a single average-income borrower and $49,000 for a couple, with a fourth hike worsening those figures.

Employment is a key factor: the workforce has contracted for three straight months, with unemployment and underemployment at 20.2% of the workforce (over 3.2 million people). However, nearly one million jobs have been created since May 2022, providing some buffer. Current stress remains well below the GFC peak of 35.6% in 2008.

For more info, contact us via Link in BIO ⬆️

14/07/2026

Interest Rate Hikes Back in Focus – Australia CPI Report (June 29, 2026) Persistent inflationary pressures have put potential interest rate hikes back on the agenda.

The Australian Bureau of Statistics released May CPI data showing inflation remains above the Reserve Bank of Australia’s (RBA) 2–3% target.Headline CPI rose 4.0% over the year to May, easing slightly from 4.2% the previous month. However, the trimmed mean measure — preferred by many economists as it excludes volatile items — rose to 3.6% from 3.4%, signalling underlying pressures remain sticky.

Housing costs increased 6.5% annually, with electricity surging 21.1% after the end of government rebates. New dwelling prices rose 5.6%. Annual goods inflation was 4.2%. In contrast, automotive fuel provided some relief, falling 11.9% in May (following a 7% drop in April) due to the halved fuel excise from 1 April and lower global oil prices. Despite the monthly declines, fuel was still 7.7% higher than a year earlier.

The RBA kept the official cash rate on hold at 4.35% in June. Governor Michele Bullock emphasised that further tightening remains possible if needed to return inflation to target. With a relatively low unemployment rate, markets are now reassessing whether rates have peaked or could rise again.

Major banks are divided: Westpac expects a hike as early as August, while CBA and ANZ forecast an extended hold. NAB also expects a hold in the near term but anticipates the RBA’s next move will eventually be a rate cut, though timing is uncertain.

For more info, contact us via Link in BIO ⬆️

11/07/2026

22/06/2026

Australians still prefer brokers over AI for big money calls- study

Even as artificial intelligence tools become more common, Australians continue to place greater weight on professional advice when making major financial decisions, new research commissioned by Great Southern Bank indicates.

The bank's latest findings show 69% of respondents who had received guidance from mortgage brokers or financial advisers rated that guidance as more valuable than advice generated by AI.

More than half of Australians surveyed (56%) said they would be most likely to seek advice from a financial adviser, compared with about one in ten who would use AI.

The data forms part of the "Clever" phase of Great Southern Bank's third annual No Place Like Home report series, which tracks attitudes to long-term financial security and how they change across the homeownership journey.

AI use climbs, led by younger cohorts

While human advice remains the preferred source, the study indicates AI is increasingly being used for financial information. More than a quarter (27%) of Australians said they use AI platforms for financial information.

Usage was highest among younger groups: 38% of Gen Z and 34% of Millennials reported using AI to help inform financial decisions. That figure fell to 15% among Gen X and 5% among Baby Boomers.

The research also found that more than one in five Australians (21%) said they had received financial advice from ChatGPT or similar AI tools in the past 12 months.

Rolf Stromsoe of Great Southern Bank "We're seeing more Australians turning to AI for quick financial insights, particularly younger generations," said Rolf Stromsoe chief customer officer at Great Southern Bank. "While AI can be a helpful first step, it's important to cross-check everything you see online.

"These tools aren't a substitute for professional guidance. Financial decisions, like buying a home, are long-term and complex, and speaking with a professional help ensure your choices are well-informed and suited to your individual circumstances."

Contact us via Link in BIO ⬆️

16/06/2026

The Reserve Bank of Australia (RBA) has left the official cash rate unchanged at 4.35 per cent, a move widely expected by economists and market commentators | by Adrian Suljanovic IFA (Independent Financial Adviser) June 16, 2026

This decision follows three consecutive cash rate hikes in February, March and May, which were predominately spurred on by rising inflation and global economic turmoil after the onset of the US/Iran war, which sent oil prices skyrocketing worldwide following the closure of the Strait of Hormuz.

Preceding the announcement, Australia’s major banks shifted their forecasts to reflect that the RBA will likely keep interest rates at its current level of 4.35 per cent, with the possibility of monetary policy easing continuing in the later half of 2027.

This view is held by CBA, ANZ and NAB, with Westpac remaining the single outlier (at the time of writing), forecasting two further rate hikes in August and September, which would bring the cash rate to 4.85 per cent.

Westpac argued that inflation risks remain too prevalent for the RBA to claim victory, pointing to higher energy prices, wage growth and ongoing tensions in the Middle East.

If you'd like to have a chat about what today's news means for you and your finances, please don't hesitate to get in touch.

Contact us via Link in BIO ⬆️

09/06/2026

When Specialist Lending Becomes the Norm - Australia’s borrowers increasingly fall outside traditional bank credit models. Higher interest rates have tightened serviceability, rising living costs have reduced savings buffers, and housing shortages have pushed buyers toward properties or locations that major lenders now view warily. Many can genuinely afford loans but cannot meet rigid bank scorecards.

Specialist and non-bank lenders have responded by developing flexible tools and greater risk appetite. What was once a niche “too-hard” category is shifting into the mainstream. Brokers now treat specialist lending as a standard option rather than a last resort.

The core issue lies not in borrowers’ repayment ability or willingness, but in outdated definitions of a “good” borrower. Many face complex rather than distressed situations—self-employed individuals with strong income but non-standard documentation, for example. Refinancing is a major driver for those outside standard policy.

Economic pressures are adding to the trend. The ATO has ramped up collections, tax defaults have risen, and business insolvencies remain high. Specialist lenders can often use alternative evidence while still meeting responsible lending obligations.

In short, specialist lending is no longer marginal—it has become a normal pathway for a growing segment of capable Australian borrowers.

To learn more, contact us via Link in BIO ⬆️

Address

Level 10 Suite 53/269 Wickham Street
Fortitude Valley, QLD
4006

Opening Hours

Monday	8am - 6pm
Tuesday	8am - 6pm
Wednesday	8am - 6pm
Thursday	8am - 6pm
Friday	8am - 6pm

Telephone

+61733939541

Website

http://www.rfsfinance.com.au/

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